System Support Worker (Administration)

We are seeking to employ a highly motivated, appropriately skilled, reliable, and enthusiastic Estates System Support Worker to provide administrative and systems support within Estates Services. The successful applicant will be a valuable member of the Estates Services team undertaking administrative, and estate systems support to the estates team across the organisation. The post holder will provide an efficient telephone helpline service for the E&F Helpdesk, maintain estates database systems including processing financial, procurement and asset information and accurately input data to the Maintenance Reporting System (fmFirst). The post holder will also carry out reception duties for visitors and contractors and deliver high-quality routine administrative support as required within the Directorate, responding to requests for information promptly and efficiently using a variety of communication methods, ensuring that Trust Customer Service standards are adhered to. The post holder, As part of this role, you will be responsible for providing accurate information and data from the Computer-Aided Facilities Management (CAFM) system. Acting as the first point of contact for staff and contractor enquiries, you will offer guidance, information, and signposting, ensuring queries are referred to the appropriate department or individual when required.

You will deliver high-quality administrative and clerical support to managers across the team, as well as processing orders, resolving invoice queries, and supporting helpdesk operations.

will demonstrate excellent organisational skills, must be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity.

Please note that this post is Part of One LSC - a corporate collaboration hosted by East Lancashire Hospitals NHS Trust and providing Estates and Facilities Services to Lancashire Teaching Hospitals NHS Foundation Trust, We have 9000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people inour local area & give specialist care to 1.5 million people across Lancashire & Cumbria.Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.You’ll have access to varied development opportunities, learn new skills and meet fab people. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres aroundpatient care and enhancing their experience which means your role is pivotal and something really to be proud of.