Help Desk Technician

Insight Global
Washington, DC, United States
2 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Compensation
$31,200.0 - $43,680.0
Working hours
Regular working hours

Tech stack

Cyber Security Software Engineering Computer Network Operations SC Clearance

Requirements

  • Active Secret Clearance (ability to obtain/maintain TS/SCI)
  • Security+ (or equivalent IAT Level II certification)
  • 2+ years of Help Desk, Desktop Support, or IT Support experience
  • Experience supporting hardware, software, network, or information assurance environments

In this role, you’ll provide Tier I support for end users, troubleshoot hardware and software issues, support network operations, assist with cybersecurity initiatives, and help ensure critical systems remain operational. You’ll work alongside a collaborative team supporting mission-critical technologies in a fast-paced federal environment while continuing to grow your technical skillset.

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