Full Stack Development
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Role details
Tech stack
Job description
Auditing Invoicing Operations Upskilling Coordinating Google Sheets System Testing Detail Oriented Time Management Confidentiality Workday (Software) Business Valuation Full Stack Development Dealing With Ambiguity Benefits Administration Employee Communications Business Transformation Interpersonal Communications Family And Medical Leave Act Of 1993 Employee Retirement Income Security Act Human Resources Information System (HRIS) General Data Protection Regulation (GDPR) Uniformed Services Employment And Reemployment Rights Act Health Insurance Portability And Accountability Act (HIPAA) Compliance, The team is onboarding a leave-of-absence vendor called Sparrow, which will administer and manage all US leave cases.
- The primary focus of this role will be:
o directing US employees to Sparrow for support.
o Owning the inbox and triaging inquiries to the appropriate teams.
o Supporting leave-of-absence cases outside the US. Established insurance programs and documented policies are in place, so the individual will have clear guidance and structure.
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The role will be approximately 70% leave-related and 30% benefits-related, supporting employees across 25 countries. Majority of work will be in the US, followed by the UK and Canada.
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While Sparrow will handle much of the US leave administration, the team would still value someone with strong US leave knowledge, as they receive a high volume of employee questions. The team also holds weekly standing meetings every Tuesday to escalate and address employee-related issues.
Responsibilities
Be the first point of contact, responding to internal employee and partner team (including Payroll, HRCs, HRPs, Legal) inquiries regarding coverage, claims, and enrollment
Coordinate and support external and internal partners
Develop and send employee communications regarding any benefit changes or updates
Conduct recurring and ad-hoc audits with attention to detail; investigate and solve for discrepancies
Partner with key internal and external stakeholders to ensure effective and efficient benefit plan administration)
Coordination of broker/carrier upskilling sessions
Billing and invoicing support
Maintain digital storage of plan documents and employee resources
Maintain HIPAA compliance
401(k) plan administration
Internal and external system testing and review, as needed, Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Benefits And Leave Specialist TEKsystems
Remote, OR*Remote
Billing Auditing Invoicing Operations Upskilling Coordinating Google Sheets System Testing Detail Oriented Time Management Confidentiality Workday (Software) Business Valuation Full Stack Development Dealing With Ambiguity Benefits Administration Employee Communications Business Transformation Interpersonal Communications Family And Medical Leave Act Of 1993 Employee Retirement Income Security Act Human Resources Information System (HRIS) General Data Protection Regulation (GDPR) Uniformed Services Employment And Reemployment Rights Act Health Insurance Portability And Accountability Act (HIPAA) Compliance +0 Login | JoinContact
Requirements
Excellent interpersonal skills. We pride ourselves on timely, responsive, accurate, and thorough service
Collaboration. To be successful, we work together and partner with numerous stakeholders every day
Detail-oriented, with exceptional organizational and time management skills
Trust. We regularly deal with sensitive information and confidentiality is paramount
Flexibility to manage ambiguity, pivot, and adapt to evolving business or client needs
Comfort with a fast-paced work environment
US and non-US leave of absence administration and benefits experience
Understanding of standard regulations and compliance practices related to leaves of absence and benefit plans (e.g. FMLA, USERRA, PFL, ERISA, COBRA, HIPAA, GDPR)
+3 years of relevant benefits and leave of absence administration experience
Helpful: HRIS familiarity (we use Workday)
Helpful: Excel or Google Sheets experience, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
About the company
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
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