Microsoft Dynamics Consultant

A client of Insight Global is seeking a Microsoft Dynamics 365 Developer to support the post-migration phase of its ERP transformation. This individual will play a key role in the day-to-day technical administration, support, and optimization of the company’s Dynamics 365 Business Central environment.

• Lead and Deliver Microsoft Dynamics 365 Solutions to Optimize Business Processes
• Lead Microsoft Dynamics 365 ERP/CRM projects, including upgrades, migrations, and end-user support.
• Configure and customize Dynamics 365 applications which may involve CRM, and ERP (Business Central or Supply Chain Management versions of Dynamics).
• Build and maintain Power Apps and Power Automate flows to streamline business processes and automate workflows.
• SharePoint administration
• Timely delivery of project milestones, maintain clear stakeholder communication.
• Analyze business processes to identify opportunities for automation/optimization.
• Documentation: business requirements, functional specifications, process flows.
• Conduct gap analyses and recommend enhancements or new solutions.
• Maintain data integrity through validation, audits, and reconciliation.
• Communicate system changes and outages to the CAB prior to implementation.

Other Duties:

Please note that this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

• Bachelor’s degree in IT, Computer Science, Business Administration, or related field (or equivalent experience).
• 3-6 years of experience in developing business applications, cloud system administration, or data analyst role (internships acceptable).

Skills & Abilities

• Solid understanding of Microsoft Dynamics 365 CRM and ERP, including configuration and customization.
• Proficiency in Power Apps and Power Automate for workflow automation.
• Experience in creating business rules, forms, views, command bar extensions
• Deep understanding of Dataverse data modeling (tables, relationships, choices)
• Knowledge of CRM configuration vs customization boundaries
• Effectively provide SharePoint administration tasks.
• Strong knowledge of business processes and data analysis tools.
• Experience with SharePoint workflows and IT infrastructure.
• Proven ability to design and implement business solutions.

Soft Skills

• Customer-Centric Mindset: Committed to understanding user needs and delivering solutions that enhance business value and user experience.
• Accountability, taking ownership to resolve customer needs
• Stakeholder Engagement Influence: Building trust and consensus across departments, liaison between business and IT to align solutions/strategic goals.
• Excellent organizational skills with attention to detail and a commitment to quality.
• Managing deadlines, priorities, and deliverables in a fast-paced environment.
• A strong focus on user experience and stakeholder satisfaction, ensuring solutions are intuitive and aligned with business goals.