Infrastructure Engineer

The Junior Infrastructure Engineer is an entry-to-mid-level technical role on the Infrastructure team responsible for supporting, maintaining, securing, and helping evolve Pampered Chef’s hybrid infrastructure across on-premises, Microsoft Azure, and Amazon Web Services (AWS) environments. Working collaboratively within the technology organization, this engineer plays a key role in ensuring the reliability, security, performance, and recoverability of critical infrastructure services.

The ideal candidate possesses foundational systems administration skills, experience supporting cloud-based services, an interest in automation and Infrastructure-as-Code practices, and a passion for continuous learning. This role will actively participate in infrastructure operations, cloud administration, security hardening, automation initiatives, disaster recovery preparedness, and operational excellence efforts., Server and Operating System Administration

• Maintain and support Windows and Linux server environments, ensuring availability, performance, and security across both on-premises and cloud-hosted workloads.
• Upgrade and maintain core infrastructure services, including Active Directory, Group Policy, DNS, and DHCP.
• Implement regular software updates, patches, and security updates to optimize performance and mitigate vulnerabilities.
• Troubleshoot server, operating system, and infrastructure-related issues to ensure reliable service delivery.

Cloud Infrastructure Administration & Security

• Deploy, configure, troubleshoot, and maintain cloud infrastructure hosted within AWS and Microsoft Azure environments.
• Support AWS services including EC2, VPC, IAM, Route 53, S3, CloudWatch, and backup and recovery services.
• Assist in the design, implementation, and support of secure cloud architectures following company security standards and industry best practices.
• Monitor cloud infrastructure for availability, performance, capacity, cost optimization, and security risks.
• Support cloud security controls, including identity and access management, role-based access controls, encryption, logging, monitoring, vulnerability remediation, and infrastructure hardening.
• Support cloud and infrastructure disaster recovery, resilience, and business continuity initiatives, including participation in recovery testing activities.

Virtualization

• Administer and maintain Microsoft Hyper-V and VMware virtualization environments, supporting VM provisioning, lifecycle management, and resource optimization.
• Participate as an active member of the SecOps team, contributing to virtual infrastructure management with an emphasis on Infrastructure-as-Code principles.
• Assist with capacity planning and performance optimization of virtualized environments.

Microsoft 365 & Azure Administration

• Administer and support Microsoft 365 and Azure environments, including Entra ID, Exchange Online, SharePoint Online, OneDrive, and Teams.
• Maintain and support the broader Microsoft cloud ecosystem, including Entra ID, Microsoft Defender, Exchange, and Intune.
• Manage identity, access, and authentication services including MFA, Conditional Access, role-based access control (RBAC), and identity lifecycle management.
• Support implementation and maintenance of security policies and compliance controls across Microsoft cloud services.

Monitoring, Backup & Incident Response

• Proactively monitor infrastructure components with a focus on availability, performance, security, and optimization; respond to alerts and escalate as appropriate.
• Administer and validate system backup operations leveraging Rubrik, ensuring recoverability and compliance with data protection standards.
• Troubleshoot complex technical issues and perform root cause analysis to prevent recurrence.
• Participate in infrastructure and security incident response activities, assisting with investigation, containment, remediation, and documentation.
• Support disaster recovery validation exercises and ensure infrastructure recovery procedures remain current and effective.

Automation & Documentation

• Develop and maintain automation, configuration, provisioning, and monitoring solutions to improve operational efficiency and reduce manual effort.
• Automate infrastructure build, deployment, and management tasks using PowerShell, AI-assisted automation tools, cloud-native automation services, and Infrastructure-as-Code technologies.
• Create and maintain repeatable infrastructure deployment standards and operational procedures.
• Develop and maintain infrastructure runbooks, recovery procedures, process flows, architecture diagrams, and technical documentation.
• Support standardization, security hardening, compliance initiatives, and operational maturity improvements through automation and documentation.

Collaboration & Communication

• Communicate professionally and effectively with stakeholders at all levels of the organization regarding technical issues, project status, infrastructure changes, and operational risks.
• Collaborate closely with Infrastructure, Security Operations, Service Desk, Networking, and Application teams to resolve issues and improve service reliability.
• Maintain a working knowledge of networking fundamentals, cloud technologies, security principles, and infrastructure appliances to support cross-functional troubleshooting and collaboration.
• Participate in after-hours maintenance activities and on-call rotations as needed.

• Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field; equivalent experience considered.
• 1-3 years of hands-on experience in systems administration, infrastructure support, cloud operations, or related IT roles.
• Demonstrated experience with Windows Server/ Linux, and Virtualization administration.
• Experience supporting enterprise infrastructure in both on-premises and cloud environments.

Technical Skills

• Working knowledge of Active Directory, Group Policy, DNS, and DHCP administration.
• Foundational experience with Microsoft Azure and Microsoft 365 services including Entra ID, Exchange Online, Teams, SharePoint, and Intune.
• Foundational knowledge of AWS cloud services including EC2, IAM, VPC, Route 53, S3, CloudWatch, and security best practices.
• Familiarity with virtualization platforms, preferably Microsoft Hyper-V and/or VMware vSphere.
• Basic understanding of networking concepts including VLANs, TCP/IP, routing, firewalls, VPNs, and load balancing.
• Experience using PowerShell or similar scripting languages for administrative automation.
• Knowledge of infrastructure security fundamentals, vulnerability management, patch management, and system hardening concepts.
• Understanding of backup, recovery, and disaster recovery principles., * AWS Certified Cloud Practitioner, AWS Solutions Architect - Associate, or equivalent AWS certification.
• Experience with Rubrik or a comparable enterprise backup and recovery platform.
• Experience with Infrastructure-as-Code technologies such as Terraform, CloudFormation, Ansible, or PowerShell.
• Experience leveraging AI-assisted tools to improve infrastructure administration, monitoring, automation, or operational efficiency.
• Familiarity with Microsoft Defender for Endpoint, Defender for Cloud, or similar enterprise security platforms.
• Experience supporting disaster recovery testing and business continuity initiatives.
• Basic understanding of Linux server administration, including RHEL, Ubuntu, or CentOS

• Salary Range: The anticipated salary range for this position is $75,000-85,000 annually, depending on experience and qualifications
• Bonus Eligibility: This role is eligible for a performance-based bonus based on individual and company performance, This position includes a comprehensive benefits package, which includes:
• Medical, dental, and vision insurance
• Company-paid life insurance with additional voluntary coverage options
• Disability insurance
• Additional voluntary benefits
• 401k match
• Flex PTO
• Paid parental leave
• 30%+ discount on Pampered Chef products and product giveaways
• Free onsite fitness center and sports court
• Premium Care.com membership
• Hybrid work environment

Work Environment & Logistics

• Work Model: Pampered Chef follows a hybrid schedule at the headquarters office in Addison, IL. Coworkers are expected in the office Tuesday, Wednesday, and Thursday each week
• Travel Requirements: Less than 10%

Full Time

2147483634

Technology

Pampered Chef LTD