Salesforce Technical Product Owner / Admin

Own the Salesforce product vision, roadmap, and backlog

• Hands-on Salesforce Administration
• Translate business requirements into clear user stories and platform enhancements
• Lead Agile ceremonies and partner closely with development teams
• Support UAT and ensure high-quality feature delivery
• Provide expertise across Sales, Service, Marketing, Data & Experience Clouds
• Manage day-to-day platform support, issues, and third-party integrations
• Maintain documentation, training materials, and platform governance

Salesforce, Product Road Mapping, Agile Methodologies, User Acceptance Testing, Salesforce Sales Cloud, Salesforce Marketing Cloud, Salesforce Service Cloud, Jira, Confluence, REST APIs, IT Integration, Bachelor’s degree in Business, Computer Science, Engineering, or related field

• Minimum 5 years of experience as a Technical Product Manager or Salesforce Product Owner delivering solutions in an Agile environment
• Minimum 5 years of hands-on SF Administration experience configuring and implementing Salesforce solutions
• Previous experience functioning as the strategic liaison between business stakeholders, technical teams, and third-party partners.
• Demonstrated experience owning requirements, backlog creation, and Agile delivery
• Proven experience performing Salesforce configuration and administration
• Strong track record driving measurable results and managing competing priorities

Admin Skills and Competencies

• Proficiency in Salesforce Data Management (imports, exports, updates) using Data Loader, Data Import Wizard, or ETL tools
• Strong working knowledge of Salesforce development tools and technologies, including: Apex for custom logic, Lightning Flows, Visualforce, Lightning Web Components (LWC), and integration techniques (REST/SOAP APIs)
• Deep understanding of Salesforce core objects, workflows, reports, and dashboards
• Strong knowledge of Salesforce security and sharing models (OWD, role hierarchy, profiles, permission sets, sharing rules, public groups), including Salesforce Shield
• Proficiency with Jira, Confluence, and Agile project management tools
• Exceptional analytical, organizational, and problem-solving abilities
• Outstanding communication, presentation, and stakeholder management skills
• Ability to lead cross-functional initiatives and collaborate effectively with technical and non-technical teams

Certificates, Licenses & Registrations

• Salesforce Administrator Certification required

What Will Make You Stand Out (Preferred, not required)

• Additional Salesforce certifications such as Platform App Builder, Advanced Administrator, Business Analyst, or Platform Developer I
• Experience working in multi-cloud Salesforce environments (Sales, Service, Marketing, Data, Experience), Salesforce Marketing Cloud
• Hands-on experience with CRM Analytics or advanced reporting tools
• Experience with large-scale Salesforce transformations, migrations, or integrations
• Prior success supporting both centralized and distributed user groups