Systems Support - REMOTE

Routes tickets to the responsible party for development fixes. Deploys fixes such as re-running failed jobs. Uses Autotime for ticket management and job scheduling. Uses SQL for database queries and troubleshooting. Uses Control-M for job scheduling and batch processing. Performs after-hours support for business-critical tickets. Verifies successful completion of scheduled jobs. Troubleshoots and resolves production issues. Maintains system stability and reliability through ticket resolution.

Must be a U.S. Person (as defined by ITAR). Experience with Autotime system for ticketing and job management. Experience with SQL for database querying and data validation. Experience with Control-M for job scheduling and batch processing. Experience routing tickets to responsible parties for development fixes. Experience deploying fixes such as re-running failed jobs. Willingness to participate in on-call rotation for after-hours support. Ability to verify successful completion of scheduled jobs. Experience with troubleshooting and resolving production issues. Ability to work flexible hours including weekends and after-hours., Must be a U.S. Person (U.S. citizen, lawful permanent resident, or protected individual under 8 U.S.C. 1324b(a)(3)) to comply with ITAR regulations.

Keywords: aerospace, aviation, engineering, maintenance, aircraft design, defense

The Structures Company is a premier national aerospace and defense staffing agency specializing in contract, contract-to-hire, and direct hire placements. We deliver expert workforce solutions across engineering, IT, production, maintenance, and support roles.

As trusted partners to leading aerospace and defense OEMs and Tier 1 suppliers, we connect professionals with career opportunities to grow and excel in aviation, aerospace, and defense.