ServiceNow Platform Architect

Operations Leadership, Management Governance ServiceNow Scalability Technical Debt Business Valuation IT Service Management Solution Architecture Full Stack Development Business Transformation Software Design Patterns Balancing (Ledger/Billing) Customer Service Management Information Technology Operations, TEKsystems is seeking an experienced ServiceNow Platform Architect to join our clients ServiceNow practice and help drive the strategic evolution of a large-scale, enterprise ServiceNow environment. This individual will serve as a trusted technical leader, guiding platform direction, architecture decisions, governance, and adoption of ServiceNow best practices across the organization., This consultant will partner closely with platform leadership and solution architecture teams to ensure the platform remains scalable, maintainable, and aligned with ServiceNow’s intended design principles., Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Low Voltage Installer TEKsystems

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The ideal candidate brings broad ServiceNow platform expertise, with deep knowledge in at least one of the following areas: ITSM, CSM, or ITOM. While integration experience is beneficial, this role is not centered on integrations. Instead, the focus is on maximizing the value of the ServiceNow platform through scalable architecture, platform governance, and thoughtful use of out-of-the-box capabilities., Demonstrated experience serving as a ServiceNow Platform Architect responsible for the overall health, scalability, and roadmap of a ServiceNow environment.

Strong Functional Expertise

Deep knowledge in at least one of the following ServiceNow product areas:

IT Service Management (ITSM)

Customer Service Management (CSM)

IT Operations Management (ITOM)

Out-of-the-Box Platform Focus

Strong understanding of ServiceNow’s native capabilities and platform framework. The ideal candidate advocates for leveraging out-of-the-box functionality whenever possible rather than relying heavily on custom development.

Platform Governance & Architecture

Experience establishing architectural standards, governance processes, platform design patterns, and best practices to ensure long-term sustainability of the environment.

Enterprise ServiceNow Experience

Experience supporting complex enterprise ServiceNow implementations, including large user bases, multiple business units, and mature platform operations.

Strategic Thinking

Ability to evaluate business needs and translate them into scalable platform solutions while balancing technical debt, maintainability, and future platform enhancements.

Cross-Functional Collaboration

Ability to work closely with platform leadership, technical teams, developers, administrators, and business stakeholders to align architecture decisions with organizational objectives., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors., Barcoding Operations Leadership Warehousing Pallet Jacks Team Oriented Forklift Truck Detail Oriented Health Advocacy Material Handling Business Solutions Loading And Unloading Packaging And Labeling

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.