IT Program Manager

• Lead and manage enterprise-level IT programs spanning multiple teams, platforms, and vendors
• Drive Agile delivery using frameworks such as Scrum, Kanban, SAFe, or hybrid models
• Partner with business teams, including Finance, Security, IT, and other business stakeholders, to prioritize initiatives aligned to business value
• Manage program roadmaps, dependencies, risks, and milestones
• Produce and maintain project roadmaps, documentation, presentation materials, and related communication tools, including microsites or SharePoint-based resources, to support stakeholder visibility and alignment
• Track and report on KPIs, delivery metrics, and value realization
• Facilitate Agile planning and delivery activities, including PI planning, sprint planning, retrospectives, backlog refinement, and related program ceremonies
• Manage IT procurement and budget tracking processes across hardware, software, consulting services, invoices, approvals, and Finance/Accounting coordination
• Strengthen IT delivery execution by developing scalable project management practices, documentation standards, reporting processes, and cross-functional accountability
• Drive strong program governance, stakeholder communication, change management, and adoption across the organization
• Perform other duties and projects as assigned

• 2-5 years of experience in IT project or program management
• 2-5 years of experience supporting or leading Agile delivery in complex environments
• Experience managing application portfolios, SaaS platforms, or enterprise systems
• Strong understanding of Agile frameworks (Scrum, Kanban, SAFe, hybrid)
• Excellent communication and executive-level reporting skills
• Proven ability to manage cross-functional stakeholders and competing priorities, * PMP, PgMP, PMI-ACP, SAFe Agilist, or CSM certification
• Experience with technology optimization, migrations, digital transformation initiatives, AI, ROI, and cost optimization
• Familiarity with project management and collaboration tools such as Jira, Atlassian/Confluence, Smartsheet, Monday.com, or similar platforms
• Background working with Finance or Procurement on software, hardware, and services spend optimization

Knowledge, Skills, and Experience

Education: Bachelor’s Degree

Certifications Required: NA