IT Program Manager
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Role details
Tech stack
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Job description
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Lead and manage enterprise-level IT programs spanning multiple teams, platforms, and vendors \n
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Drive Agile delivery using frameworks such as Scrum, Kanban, SAFe, or hybrid models \n
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Partner with business teams, including Finance, Security, IT, and other business stakeholders, to prioritize initiatives aligned to business value \n
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Manage program roadmaps, dependencies, risks, and milestones \n
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Produce and maintain project roadmaps, documentation, presentation materials, and related communication tools, including microsites or SharePoint-based resources, to support stakeholder visibility and alignment \n
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Track and report on KPIs, delivery metrics, and value realization \n
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Facilitate Agile planning and delivery activities, including PI planning, sprint planning, retrospectives, backlog refinement, and related program ceremonies \n
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Manage IT procurement and budget tracking processes across hardware, software, consulting services, invoices, approvals, and Finance/Accounting coordination \n
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Strengthen IT delivery execution by developing scalable project management practices, documentation standards, reporting processes, and cross-functional accountability \n
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Drive strong program governance, stakeholder communication, change management, and adoption across the organization \n
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Perform other duties and projects as assigned \n
Requirements
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2-5 years of experience in IT project or program management \n
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2-5 years of experience supporting or leading Agile delivery in complex environments \n
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Experience managing application portfolios, SaaS platforms, or enterprise systems \n
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Strong understanding of Agile frameworks (Scrum, Kanban, SAFe, hybrid) \n
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Excellent communication and executive-level reporting skills \n
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Proven ability to manage cross-functional stakeholders and competing priorities \n, * PMP, PgMP, PMI-ACP, SAFe Agilist, or CSM certification \n
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Experience with technology optimization, migrations, digital transformation initiatives, AI, ROI, and cost optimization \n
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Familiarity with project management and collaboration tools such as Jira, Atlassian/Confluence, Smartsheet, Monday.com, or similar platforms \n
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Background working with Finance or Procurement on software, hardware, and services spend optimization
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