Support Engineer

Job Cloud Inc.
United States
2 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Compensation
$60,000.0 - $80,000.0
Working hours
Regular working hours

Tech stack

Java (Programming Language) Amazon Elastic Compute Cloud Bash Shell Cloud Computing Python (Programming Language) Standard Sql SQL Databases Data Streaming Scripting Codebase

Requirements

As a key member of the Customer Success team, you will be responsible for providing technical support and solutions to customers, ensuring seamless integration, data flow, and operational efficiency. This role requires strong problem-solving skills, scripting expertise and a deep understanding of the Cloud Campaign code base, so you can seamlessly interface with our engineering team to discover and implement solutions., * 2+ years of experience as a Support Engineer or in a similar role \n

  • BS or BA in Computer Science or coding bootcamp completion or equivalent \n

  • SQL expertise \n

  • Experience with AWS products (Dynamo, RDS, ACM, EC2)

About the company

Cloud Campaign is shaking up the social media marketing space with our powerful platform built for digital agencies and enterprise companies. Our mission? Make social media management seamless, scalable, and stress-free.

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We’re a fast-growing, venture-backed SaaS startup with a tight-knit team that values innovation, transparency, and creating amazing experiences for our customers (and each other). Cloud Campaign was ranked as one of the ā€œTop Small Companies to Work For in Coloradoā€ by BuiltIn during their 2022 annual report. We were recently named as one of Will Reed’s Top 100 Early-Stage Companies to work for in 2023, and Denver Business Journal’s fastest growing company in 2024, as well as Denver and Portland Business Journal’s best places to work 2026!

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