Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Compensation

$60,000.0 - $70,000.0

Working hours

Regular working hours

Job source

www.careerjet.com

Tech stack

Microsoft Windows Apple Mac Systems Microsoft Azure Network Connections Remote Access Technology Microsoft SharePoint Microsoft InTune Casper Suite Laptops

Job description

• Technical support to end users
• Diagnose and resolve issues related to:
• Workstations, laptops, mobile devices
• Operating systems, Windows and macOS
• Microsoft 365, Exchange Online, Teams, SharePoint
• Network connectivity, copiers/printers, and remote access
• Document incidents and resolutions, escalate when needed
• Identify recurring issues, recommend improvements or automations
• Assist with staff onboarding / offboarding: equipment, accounts, access
• Configure and manage devices using mobile device management platforms
• Participate in projects such as upgrades, deployments, and refreshes
• Support IT security best practices; occasional on-call support

Requirements

• IT support
• Self-starter
• Great communication
• Escalation-level troubleshooting
• Able to work with minimal oversight
• M365, Exchange, Azure, Jamf, Intune
• Clear drug screen and background check

Benefits & conditions

• Competitive salary
• Tuition reimbursement
• 29 PTO days + paid holidays
• Meaningful, purpose-driven work
• Long-established, financially stable
• HSA/medical, dental, vision, life insurance
• Growing organization with continued expansion
• Organization makes a real impact in people’s lives
• Collaborative environment with open communication
• Compassionate, supportive, and team-oriented culture
• Retirement plan with company contributions and matching
• Strong emphasis on employee recognition and appreciation
• Opportunities for advancement, training, and career development
• Generous PTO, paid holidays, wellness programs, employee assistance
• Stable, established organization with a long track record of community service

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.careerjet.com

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