Data Center Supervisor

We are looking for a Supervisor, Critical Facilities Operations to lead our Data Center Technicians and Facilities Technicians and support the safe, reliable operation of our critical infrastructure.

This is a hands-on leadership role for someone with strong electrical and mechanical critical facilities experience who can lead a team while maintaining the high standards of safety, reliability, and uptime required in a mission-critical data center environment.

What you’ll be doing

• Supervise and provide day-to-day direction to Data Center Technicians and Facilities Technicians.
• Oversee the operation and maintenance of critical data center infrastructure, including electrical, cooling, mechanical, and life-safety systems.
• Coordinate daily operations, preventive maintenance, and critical and non-critical maintenance activities.
• Ensure work complies with local, state, and federal fire, health, life-safety, and environmental requirements.
• Lead, train, and develop the Critical Facilities Operations team on equipment, preventive maintenance, quality standards, procedures, and processes.
• Manage shift assignments, timekeeping reviews and approvals, and PTO approvals for assigned team members.
• Write and review Method of Procedures (MOPs), Standard Operating Procedures (SOPs), and Standard Method of Procedures (SMPs).
• Supervise the safe and successful execution of critical and non-critical maintenance procedures.
• Analyze equipment performance, operating conditions, and trends to improve safety, reliability, efficiency, equipment life, and cost effectiveness.
• Support customer installations and help ensure customer SLA requirements are met.
• Promote a rigorous, safety-focused, process-driven team environment., * 480/277V and 208/120V electrical generation and distribution systems
• Diesel-powered AC generator plants up to 2MW
• Static UPS systems, static switches, and battery systems
• PLC and relay logic controls
• Power monitoring and data center power distribution systems
• VFD drives
• Large centrifugal chillers and cooling towers
• CRAC units and HVAC equipment
• Chilled and condenser water systems
• Building Management and industrial PLC control systems
• Emergency standby diesel generator systems
• Fuel/oil systems and storage tanks
• Fire protection, sprinkler, and dry standpipe systems
• Pumps, domestic water systems, and backflow prevention devices

You bring a strong background in critical facilities, data center operations, electrical systems, and mechanical systems, along with demonstrated supervisory experience.

You should have strong working knowledge of:

• Electrical and mechanical systems installation, commissioning, operations, and maintenance
• Low-voltage systems, including fire, security, and PLCs
• NEC, NFPA 70E, NFPA 72, NFPA 25, and applicable fire and life-safety codes
• Industrial safety practices, including lockout/tagout, arc-flash protection, OSHA requirements, and applicable state regulations
• Critical monitoring and Building Management Systems
• Data trending, tracking, analysis, troubleshooting, and root-cause problem solving

Hands-on experience with critical infrastructure such as, * Solid experience in data center and/or critical facilities operations

• Experience supervising, developing, and motivating critical facilities operations and maintenance teams
• Strong leadership and communication skills
• Ability to train technical teams on electrical and mechanical systems and procedures
• Strong troubleshooting and analytical skills
• Ability to manage multiple priorities in a fast-paced, mission-critical environment
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Project

NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location.

Base salary: $108,900-$155,600

Regular full-time employees are eligible for an annual bonus based on individual and company performance.

Our Total Rewards package includes paid time off, medical, dental and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending accounts, and a 401(k) retirement plan.

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.