Mitigation Technician

We are seeking an experienced Restoration Technician to serve as a working technician on residential and commercial restoration projects. In this role, you will be the face of our company on-site, directing crews, communicating with customers and insurers, and ensuring every job is completed safely, accurately, and to the highest standard., * Serve as the on-site working technician for residential and commercial restoration projects

• Perform water extraction and fire mitigation services
• Set up staging areas and prepare rooms for restoration activities
• Perform demolition and general clean-up tasks
• Complete heavy cleaning duties including floors, walls, glass, and debris removal
• Set drying equipment and complete thorough moisture mapping
• Accurately track and document all time and materials charged to each project
• Communicate professionally with customers, subcontractors, and insurance representatives
• Complete all required job documentation forms accurately and in full
• Maintain warehouse organization, stock supplies, and assist with building maintenance
• Participate in an on-call rotation for after-hours emergency service calls
• Available and willing to travel out of state for storm and hurricane response work

Required:

• Minimum 1 year of experience in the restoration industry
• Valid driver’s license
• Ability to lift 50 lbs. and perform physical tasks including climbing ladders, stooping, bending, kneeling, and working in hot, cold, and humid conditions
• Basic computer proficiency including MS Office, Docusign, Zoom, and similar software
• Willingness to participate in an on-call schedule for after-hours service calls
• Willingness to travel out of state for storm and hurricane response work
• Valid IICRC WRT (Water Restoration Technician) certification
• Must pass a pre-employment drug screen and background check

Preferred:

• High school diploma or equivalent
• IICRC Certification(s), specifically ASD (Applied Structural Drying)
• DASH/MITIGATE software experience along with Docusketch

• Hourly rate: $20 to $25 per hour, based on experience
• Overtime paid at 1.5x
• Two weeks’ paid vacation
• Paid training and certification opportunities
• Travel and relocation options available
• Medical, dental, and vision insurance
• Cell phone reimbursement
• Opportunities for advancement
• Paid time off
• Paid training
• Referral program
• Safety equipment provided
• Vision insurance

Ivory Property Restoration is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability. No third-party agencies, please.

Ivory Property Restoration is a fast-growing property restoration company with branches across multiple states, serving both residential and commercial clients. As we continue to expand, we are looking for driven, skilled professionals who want to grow their careers alongside us. We invest in our people through paid training, industry certifications, and clear pathways to advance into leadership roles.