Site Reliability Engineer

Job Summary: Site Reliability Engineer responsible for supporting high-traffic digital platforms, improving system reliability and observability, automating operations, and supporting production environments across web, mobile, OTT, and distributed systems. Key Responsibilities Support and enhance production monitoring, logging, alerting, and observability. Maintain SLIs and SLOs for critical services. Evaluate services for production readiness and identify reliability risks. Collaborate with development teams to improve system architecture, performance, and reliability. Automate operational processes, including CI/CD, incident response, and infrastructure provisioning. Participate in incident response and 24/7 on-call rotations for critical services. Perform post-incident analysis and implement reliability improvements. Work with Security, Infrastructure, and Product teams to support performance, compliance, and operational excellence. Required Skills Willingness to work onsite and

participate in a 24/7 on-call rotation as needed. 5+ years of experience supporting high-traffic digital platforms. Strong experience with CI/CD pipelines and deployment automation. Experience with AWS and/or GCP. Strong scripting skills using Python, Bash, Groovy, or similar. Hands-on experience with observability and monitoring tools such as Datadog, New Relic, or AppDynamics. Understanding of web, mobile, and OTT architectures. Experience supporting large-scale websites, mobile and OTT applications, microservices, APIs, and distributed systems. Experience with Infrastructure as Code tools such as Ansible, Terraform, or Chef. Familiarity with performance testing tools such as JMeter or k6. Hands-on experience with debugging tools such as Charles Proxy or Fiddler. Preferred Skills Experience with CDNs such as Akamai and reverse proxies such as NGINX or Varnish. Exposure to video streaming platforms. Familiarity with application and infrastructure security controls and best practices. SRE, DevOps, or Performance Engineering certifications are a plus.