Information Technology (IT) Director

• Lead the Information Technology Department and IT Support Help Desk, providing direction, supervision, and development of IT staff while ensuring responsive technology support across the organization.
• Lead the organization’s Business Intelligence (BI) and data analytics capabilities, including Domo, ensuring data from key business systems is effectively integrated, governed, analyzed, and transformed into meaningful dashboards, KPIs, reports, and actionable insights that support operational and strategic decision-making.
• Develop and execute the organization’s technology strategy, aligning current and future technology plans, priorities, and investments with Goodwill Central Coast’s strategic goals.
• Evaluate and implement technology solutions that improve organizational effectiveness, including assessing business needs, recommending hardware and software solutions, managing upgrades, and advising senior leadership on technology decisions.
• Manage IT resources, vendors, budgets, assets, policies, and operational standards, ensuring technology investments and services are effectively managed and support the needs of the organization.

• Bachelor’s degree in Information Technology or a related field, or an equivalent combination of education and experience.
• Minimum of five years of progressively responsible IT experience, including experience with Microsoft network administration, Active Directory, and related systems and applications.
• Strong experience with Business Intelligence and data analytics platforms, preferably Domo, including data integration, dashboard and KPI development, reporting, data visualization, and translating organizational data into actionable business insights.
• Strong technical knowledge of IT infrastructure, networking, systems administration, cybersecurity, and industry-standard security and intrusion-protection practices.
• Strong communication, problem-solving, and decision-making skills, with the ability to build effective working relationships and communicate technology needs across the organization.

• Company-subsidized medical, dental, vision & life insurance*
• 403(b) retirement plan with company matching*
• Paid holidays, vacation & sick leave*
• Career development and advancement opportunities
• A mission-driven workplace where your work makes a difference
• Benefits are subject to eligibility and plan terms.

At Goodwill Central Coast, your work has purpose. For nearly 100 years, we’ve been turning donations into opportunity-creating jobs, removing barriers to employment, and helping people build brighter futures across the Central Coast.

We’re looking for talented people who want to grow their careers, bring their expertise, and make a difference. Here, your success helps create opportunity for others.