Lead Solutions Analyst

JPMorgan Chase & Co.
London, UK
8 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Working hours
Regular working hours

Tech stack

Agile Methodology Artificial Intelligence Data Analysis Data Visualization Data Streaming Data Processing Data Analytics Tools for Reporting ServiceNow Customer Service Management

Job description

Lead the forefront of innovative solutions analysis in a dynamic tech environment, driving success through expertise in data analytics and technical program delivery., * Lead the elicitation, documentation, and validation of business and data flow requirements, ensuring alignment with stakeholder expectations and technical feasibility

  • Uses enterprise-authorized AI capabilities within the work environment to accelerate requirements synthesis and solution optioning, validating outputs and handling data according to sensitivity and security requirements.
  • Model the design and implementation of technical solutions, ensuring seamless integration with existing systems and infrastructure
  • Utilize advanced data analytics techniques to extract insights from large, diverse datasets, driving data-informed decision-making and supporting key business initiatives
  • Develop and maintain comprehensive knowledge of industry trends, emerging technologies, and best practices and apply technical fluency in relevant platforms and approved tools to provide strategic guidance and innovative solutions for complex projects
  • Mentor and guide team members in technical writing and analytical reasoning, fostering continuous learning and reuse-first practices for analysis and documentation
  • Promotes reuse-first, AI-assisted practices for analysis and documentation across the team, ensuring human review and alignment to delivery standards.

Requirements

  • Formal training or certification on solutions analysis concepts and advanced applied experience
  • Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support solutions analysis workflows with strong validation habits and awareness of data sensitivity.
  • Ability to review and validate AI-assisted analyses and recommendations before use, escalating when uncertain and following data handling expectations.
  • Advanced knowledge of data analytics techniques, with experience in developing and interpreting models, diagrams, and data-driven insights, including data visualization using approved tools
  • Strong track record of leading through change, navigating ambiguous situations, and managing dependencies in complex projects

Preferred qualifications, capabilities, and skills

  • Experience working in Agile delivery models (Scrum and Kanban) and coordinating cross-team delivery at scale, including multi-team planning, release coordination, and dependency management.
  • Experience with continuous improvement methods and comfort leveraging workflow, case management, and reporting tools to drive transparency, standardization, and measurable outcomes. Bachelors degree or equivalent practical experience is preferred. Program and product operations certifications (for example, PMP, PMI-ACP, CSM, or similar) are preferred.

  • Craft and lead technical solutions, bridging product owners and software developers with advanced analytics and data-driven insights.
  • Data Proficiency: Experience with data analysis techniques and major visualization platforms.
  • Communication: Ability to explain complex technical concepts clearly to non-technical stakeholders.
  • Leadership: Track record of leading cross-functional initiatives and mentoring junior team members.

About the company

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives., Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

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