Full Stack Development

Empathy Operations Food Services Mortgage Loans Professionalism Customer Service Microsoft Windows Customer Inquiries Workday (Software) Business Valuation Full Stack Development Call Center Experience Business Transformation Administrative Functions, * Handle approximately 4560 inbound customer calls per day, depending on business needs, with calls averaging approximately 27 minutes.

• Serve as a primary point of contact for mortgage servicing inquiries from borrowers, insurance agents, and financial institutions.
• Assist customers with questions related to mortgage payments, escrow accounts, homeowners insurance coverage, and other servicing matters.
• Research customer inquiries using multiple systems and accurately document interactions according to established policies and procedures.
• Provide timely, accurate, and professional customer service while meeting quality, productivity, and compliance expectations.
• Communicate professionally with borrowers, insurance providers, and financial institutions.
• Deliver a positive customer experience through professionalism, empathy, and effective communication., Management Data Entry Communication Inbound Calls Detail Oriented Customer Service Business Valuation Full Stack Development Call Center Experience Business Transformation +0

Google IT Automation with Python Customer Service Representative TEKsystems

Plymouth, MI*On-Site

Typing Operations Multitasking Communication Inbound Calls Detail Oriented Confidentiality Customer Service Microsoft Office Telephone Skills Critical Thinking Business Valuation Full Stack Development Call Center Experience Business Transformation +0 $17/hr Hybrid Customer Service Role TEKsystems

Detroit, MI*Remote

Writing Empathy Operations Food Services Mortgage Loans Professionalism Customer Service Microsoft Windows Customer Inquiries Workday (Software) Business Valuation Full Stack Development Call Center Experience Business Transformation Administrative Functions +0 Login | JoinContact

• At least 1 year of recent customer service experience.
• Call center experience is preferred.
• Front desk or administrative experience may be considered.
• Retail or food service experience alone does not meet the experience requirement.
• Comfortable working on a Windows PC and navigating multiple software applications.
• Strong verbal and written communication skills.
• Comfortable handling phone calls throughout the workday and following up by email when needed.
• Reliable transportation and ability to work on-site as required., * 1+ years of call center experience
• Previous mortgage or insurance experience, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.