Full Stack Development

Provide outstanding service via phone and email to all online banking end users with outgoing personality and professionalism; successfully address customer questions and concerns.

Provide a high level of customer service to all online banking end users.

Provide support to online banking call volume for the customer service center

Utilize strong written communication skills to reply to internal and external email inquiries in a timely and efficient manner.

Serve as a service liaison between online customers of Eastern Bank and all third-party service providers.

Process new online account set-ups and perform ongoing maintenance to existing online accounts.

May be required to assist other areas of the call center on an as-needed basis.

Provide outstanding service via phone and email to all online banking end users with outgoing personality and professionalism; successfully address customer questions and concerns.

Provide a high level of customer service to all online banking end users.

Provide support to online banking call volume for the customer service center

Utilize strong written communication skills to reply to internal and external email inquiries in a timely and efficient manner.

Serve as a service liaison between online customers of Eastern Bank and all third-party service providers.

Process new online account set-ups and perform ongoing maintenance to existing online accounts.

May be required to assist other areas of the call center on an as-needed basis.

• 2 years of call center experience or banking experience
• Excellent communication skills
• Microsoft Office proficient, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.