IT Administrator II

TEKsystems’ client is seeking an IT Administrator II to provide hands-on desktop support and technical assistance across the Kansas City headquarters and multiple manufacturing and office locations within an assigned territory. This individual will serve as a key technical resource for end users, support IT initiatives and projects, and build strong relationships with local site leadership and employees.

The ideal candidate will have a strong foundation in desktop support, excellent customer service skills, and the professionalism necessary to support all levels of the organization, including executive leadership when needed.

Key Responsibilities

Provide desktop and deskside support for end users

Troubleshoot hardware, software, printer, and connectivity issues

Support both Windows and MacOS environments

Manage and resolve tickets through the support queue

Assist with onboarding and technology deployment for new hires

Support board meetings, annual meetings, and executive technology needs

Participate in IT projects and infrastructure initiatives

Travel to assigned locations to provide onsite support and technology assessments

Apple IOS Operations Leadership Adaptability Communication Microsoft 365 Professionalism Windows Servers Desktop Support Customer Service Computer Science Microsoft Access Deskside Support Help Desk Support Executive Presence Business Valuation Microsoft Windows 10 Technical Assistance Relationship Building Microsoft SQL Servers Full Stack Development Business Transformation Hardware Troubleshooting Verbal Communication Skills Troubleshooting (Problem Solving), Active directory, apple ios, apple os, Desktop, Troubleshooting, Customer service, Hardware, Help desk, Help desk support, ms sql, ms access, Windows, Windows 10, Office 365, Support, Windows server, O365, Mac, android

Top Skills Details

Active directory,apple ios,apple os,Desktop,Troubleshooting,Customer service,Hardware,Help desk,Help desk support,ms sql,ms access,Windows,Windows 10,Office 365,Support,Windows server,O365,Mac,android, Bachelor’s Degree in Computer Science/IT/related field - OPTIONAL WITH ENOUGH EXPERIENCE

3-5+ years of desktop or deskside support experience

Experience supporting Windows environments

Strong troubleshooting and customer service skills

Ability to manage multiple priorities independently

Excellent written and verbal communication skills

Preferred Qualifications

Experience supporting MacOS environments

Executive or “white glove” support experience

Experience supporting users in both office and manufacturing environments

Experience supporting multiple locations or remote sites

Exposure to project-based IT work

Ideal Candidate Profile

The hiring team is looking for a candidate who demonstrates:

Strong technical troubleshooting abilities

High professionalism and executive presence

Excellent customer service and communication skills

A willingness to travel regularly

The ability to work independently and manage their own territory

Strong relationship-building skills

Flexibility and adaptability in a fast-paced environment, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors., Mac OS Apple IOS Operations Leadership Adaptability Communication Microsoft 365 Professionalism Windows Servers Desktop Support Customer Service Computer Science Microsoft Access Deskside Support Help Desk Support Executive Presence Business Valuation Microsoft Windows 10 Technical Assistance Relationship Building Microsoft SQL Servers Full Stack Development Business Transformation Hardware Troubleshooting Verbal Communication Skills Troubleshooting (Problem Solving) +0

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.