IT Desktop Support Engineer (Level 2) - Remote & Onsite

Everise
Cabra del Santo Cristo, Spain
7 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience required
2 years minimum
Working hours
Regular working hours

Tech stack

Microsoft Windows Active Directory Virtual Private Networks (VPN) Remote Access Technology Windows Remote Assistance Office365

Job description

Everise is seeking a skilled Level 2 Desktop Support engineer to provide advanced onsite and remote assistance for a global workforce. You will diagnose and resolve Windows OS and MS 365 issues, manage Active Directory accounts, and support VPN and remote connectivity.

The role emphasizes strong customer service, cross-functional collaboration, and adherence to SLAs across enterprise environments. Experience with remote work setups and IT asset management is a plus.

Requirements

Everise is seeking a skilled Level 2 Desktop Support engineer to provide advanced onsite and remote assistance for a global workforce. You will diagnose and resolve Windows OS and MS 365 issues, manage Active Directory accounts, and support VPN and remote connectivity.

The role emphasizes strong customer service, cross-functional collaboration, and adherence to SLAs across enterprise environments. Experience with remote work setups and IT asset management is a plus.

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