It Desktop Support Engineer (Level 2) - Remote & Onsite
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Role details
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Job description
Everise is seeking a skilled Level 2 Desktop Support engineer to provide advanced onsite and remote assistance for a global workforce.You will diagnose and resolve Windows OS and MS 365 issues, manage Active Directory accounts, and support VPN and remote connectivity.The role emphasizes strong customer service, cross-functional collaboration, and adherence to SLAs across enterprise environments.Experience with remote work setups and IT asset management is a plus.#J-*****-Ljbffr
Requirements
You will diagnose and resolve Windows OS and MS 365 issues, manage Active Directory accounts, and support VPN and remote connectivity.The role emphasizes strong customer service, cross-functional collaboration, and adherence to SLAs across enterprise environments. Experience with remote work setups and IT asset management is a plus. #J-*****-Ljbffr
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