Data Analyst

• Collect, validate, analyze, and report metrics on enterprise IT data using a custom ServiceNow application
• Work with clients and the project team to gather requirements and build data models, collection strategies, and dashboards in ServiceNow
• Support data projects that enable trend analysis, continuous process improvement, and data-driven decisions
• Collaborate with internal teams to deliver results
• Create and maintain clear technical documentation and work products (e.g., SOPs, training guides, status reports, PowerPoint briefs)

Education and Years of Experience

• Bachelor’s degree required
• 5 to 10 years of relevant experience, * Requires the following qualifications:
• Advanced proficiency with M365 - specifically Word, Excel, PowerPoint, SharePoint and Power Apps
• Experience with ServiceNow and Jira

• Experience in: o Software Development Life Cycle (SDLC) o Agile/Scrum o Requirements gathering, validation, and testing

• Excellent presentation, interpersonal, and writing skills
• Ability to translate business requirements into technical solutions and actionable tasks while managing multiple projects in a fast-paced environment
• Strong problem-solving and critical-thinking skills
• Inquisitive, innovative, “out-of-the-box” thinker and self-starter who takes initiative, confidently investigates and recommends solutions, and actively participates in meetings with team members and clients
• High emotional intelligence; takes direction from peers and leaders while confidently, and respectfully, offering alternative solutions and raising concerns

Security Clearance:

• Must be eligible to work in the United States, meet eligibility requirements for access to protected information, and pass a government security investigation

• This position is paid a base salary based on job family, experience and skill level.
• Health benefits include medical, prescription, dental, and vision plans.
• Company paid Life Insurance coverage, Short-term and Long-term Disability coverage.
• Health Savings Account or Flexible spending accounts.
• 401(k) with discretionary company match.
• Paid time off (PTO) program and eleven (11) paid holidays.
• Additional time off benefits include parental leave, bereavement leave, volunteer hours.
• And more

Evoke specializes in strategic business and technology services, across the federal market. We set a different standard in government consulting, investing in professional development, rewarding high performance, and creating meaningful opportunities for our team to grow. Evokers are driven, collaborative, and bring diverse backgrounds and perspectives to every engagement.