Content Designer

Atrium EMEA are supporting a major UK Government department undergoing significant digital transformation and are seeking an experienced Content Designer to join a multidisciplinary delivery team. This role offers the opportunity to work on high-profile public services, helping to create clear, accessible and user-focused content that enables citizens to interact effectively with government services. You will work closely with stakeholders, researchers, designers and delivery teams to ensure content meets user needs and adheres to Government Digital Service (GDS) principles and standards.

The Role As a Content Designer, you will be responsible for designing, creating and improving content across digital services. You’ll use research, analytics, stakeholder feedback and data-driven insights to make informed content decisions, ensuring users can quickly understand and complete tasks. You will contribute to content strategy, establish content patterns and standards, and support the delivery of services that are both accessible and user-centred., * Create content that meets user needs and simplifies complex information, policies and processes.

• Write, edit, publish and continuously improve content across digital channels.
• Use user research, analytics, feedback and performance data to inform content decisions.
• Work collaboratively with researchers, designers, developers and business stakeholders.
• Balance stakeholder requirements while maintaining content quality and user focus.
• Support the development of content strategies, design standards and reusable content patterns.
• Prototype content and user journeys to rapidly test and communicate ideas.
• Manage multiple workstreams and adapt to changing priorities.
• Contribute to Agile delivery teams, helping drive iterative improvements and service outcomes.
• Ensure content is accessible, inclusive and aligned with best practice standards.

• Strong Content Design experience within complex digital environments.
• Proven ability to create content that meets user needs and improves user outcomes.
• Experience translating complex language and processes into clear, user-friendly content.
• Excellent writing, editing and publishing skills.
• Experience using user research, data, feedback and analytics to shape content decisions.
• Strong stakeholder management and communication skills.
• Experience developing content strategies, standards and design patterns.
• Comfortable working in Agile delivery environments.
• Experience using prototyping techniques to communicate concepts and solutions.
• Ability to manage competing priorities in a fast-paced environment.

Desirable Experience

• Experience working on large-scale public sector or government digital services.
• Knowledge of GDS standards and service design principles.
• Experience working within multidisciplinary product or service teams.

Eligibility Requirements Mandatory: Minimum 5 years continuous UK residency. Candidates must be eligible to work on UK Government projects and satisfy any residency or pre-engagement screening requirements associated with the assignment.