ServiceNow Developer (Journeyman) - Now Hiring!!

JOB DESCRIPTION: The ServiceNow Developer is responsible for designing, developing, and implementing technical solutions on the ServiceNow platform. This role requires expertise in ServiceNow development, configuration, and administration, with a focus on delivering robust applications and maintaining system performance. The ideal candidate will demonstrate strong problem-solving skills, project management abilities, mentorship to other junior developers, and a commitment to excellence in service delivery., * Design, develop, and implement technical solutions on the ServiceNow platform.

• Lead and execute configuration, customization, and maintenance tasks.
• Collaborate with stakeholders to gather and analyze requirements, propose solutions, and ensure alignment with business objectives.
• Develop and maintain integrations with third-party systems and applications.
• Design and implement ServiceNow workflows, forms, reports, and dashboards.
• Conduct system testing and performance tuning to maintain optimal system performance.
• Provide technical leadership and mentorship to junior developers.
• Ensure compliance with best practices, standards, and security measures.
• Participate in periodic travel as required.

• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience
• 2+ years of experience in ServiceNow development, configuration, and administration
• Proven ability to manage multiple projects concurrently, prioritize tasks, and meet deadlines
• Experience with IT Service Management (ITSM), Customer Service Management (CSM), Field Service Management (FSM), Service Catalog, and other ServiceNow modules
• Strong analytical and problem-solving skills, with the ability to effectively communicate technical concepts to non-technical stakeholders
• Excellent written and verbal communication skills, with the ability to collaborate effectively across teams and levels of the organization
• Experience integrating ServiceNow with other platforms
• ServiceNow Certified System Administrator (CSA)
• Proficiency in Microsoft Office Suite

Preferred Qualifications

• ServiceNow Certified Application Developer (CAD)
• Experience with ServiceNow scripting (JavaScript, Glide API, Business Rules, UI Actions)
• Experience with ServiceNow Orchestration and Integration Hub
• Knowledge of ITIL framework principles and practices

Clearance

• None required; Secret Clearance preferred.