Site Support Analyst

Software Installation Full Stack Development Collaborative Software Technical Documentation Business Transformation Audio-Visual Technology Hardware Troubleshooting Conference Room Technology Polycom (Video Conferencing) Zoom (Video Conferencing Tool) Troubleshooting (Problem Solving), We are seeking a customer-focused Site Support Analyst to provide hands-on technical support for employees, executives, and visitors at a modern office location. This individual will serve as the primary onsite IT resource, providing responsive, high-quality support while ensuring end-user technology, conference rooms, collaboration tools, and workplace systems operate smoothly. This role combines Level 1 and Level 2 desktop support with hands-on Audio Visual (AV) and conference room support in a highly visible environment., * Provide onsite technical support for desktops, laptops, mobile devices, printers, peripherals, and network-connected equipment.

• Troubleshoot and resolve issues involving Windows operating systems, Microsoft 365 applications, user permissions, account access, and device connectivity.
• Deliver white-glove technical support to executives and leadership, demonstrating professionalism, urgency, and discretion.
• Manage user accounts, access, and permissions through Active Directory and related systems.
• Perform hardware deployments, workstation setups, software installations, equipment replacements, and device troubleshooting.
• Troubleshoot and maintain conference room and AV technology, including displays, cameras, microphones, speakers, and conferencing hardware.
• Support collaboration platforms including Microsoft Teams, Zoom, Google Meet, Poly (Polycom), and BYOD meeting room solutions.
• Assist with conference room deployments, upgrades, maintenance, standardization, and lifecycle management.
• Ensure conference rooms and technology are ready for executive meetings, presentations, and company events.
• Track incidents, service requests, and resolutions through ServiceNow.
• Create and maintain technical documentation, knowledge articles, and support procedures.
• Partner with infrastructure, networking, security, and collaboration teams to troubleshoot and resolve more complex technical issues.

Leadership Google Meet Communication Presentations Microsoft 365 User Accounts Prioritization Professionalism Problem Solving Desktop Support Microsoft Teams Customer Service Active Directory Operating Systems Technical Support Peripheral Devices, * Strong desktop and end-user technical support experience.

• Experience troubleshooting hardware, software, operating systems, and connectivity issues.
• Working knowledge of Windows, Microsoft 365, and Active Directory.
• Experience supporting conference room technology and collaboration platforms.
• Strong customer service and communication skills.
• Ability to work independently and serve as the primary onsite technical resource.
• Professional and comfortable supporting executives and other high-visibility users.
• Strong problem-solving skills with the ability to prioritize and manage multiple support needs.

Preferred Experience

• Level 1 and Level 2 desktop support.
• Executive or white-glove IT support.
• Audio Visual (AV) and conference room technology.
• Microsoft Teams, Zoom, Google Meet, and Poly/Polycom.
• ServiceNow or similar ticketing platforms., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors., Leadership Collections Multitasking Influencing Skills Debt Consolidation Insurance Products Customer Empowerment Medical Practices And Procedures +0 Test Technician Actalent

Appleton, WI*On-Site

Visionary Data Entry Innovation Test Design Communication Microsoft Word Prioritization Detail Oriented Microsoft Excel Time Management Quality Control Product Testing Analytical Skills Quality Assurance Laboratory Testing Mechanical Aptitude Laboratory Equipment Test Data Generation Organizational Skills New Product Development Engineering Design Process Continuous Improvement Process +0

Google IT Automation with Python Mechanical Designer Actalent

Oshkosh, WI*On-Site

Tooling Welding Calipers Autodesk Machining Visionary Leadership Innovation Micrometer 3D Modeling CAM Software Communication Metal Forming Tooling Design Detail Oriented Problem Solving CNC Programming Microsoft Office SolidWorks (CAD) Mechanical Design Autodesk Inventor Production Process Production Drawing Mechanical Aptitude Engineering Drawings Design Documentation Computer-Aided Design Manufacturing Processes Manufacturing Operations Fusion 360 (CAD Software) Engineering Design Process Material Handling Equipment Computer-Aided Manufacturing Troubleshooting (Problem Solving)

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.