Applications Support Analyst (6268)

Eagle Harbor, LLC., is currently seeking a detail-oriented and analytical Applications Support Analyst to support our government client. The Applications Support Analyst provides functional and implementation support to IS&A, and IT Infrastructure Team, supports applications users and works closely with all functional teams within the NTC organization. This position is located in Albuquerque, NM. This position is required to be on-site and located in Albuquerque, New Mexico., * Provides support in production, demonstration, and testing environments

• Provides client support during development and production deployment of applications
• Assists with identifying, diagnosing, and resolving issues
• Assists with implementing patch management and software upgrades for all applications
• Documents and maintains a knowledgebase and other associated information in accordance with IS&A and cyber security protocols
• Assists in the development, maintenance, and implementation of a Disaster Recovery Plan for all production applications
• Ensures follow through on entire software lifecycle
• Supports Active Directory Federation Services (ADFS) for development and production application authentication
• Applies and follows basic safety and security concepts and policies

Minimum Qualifications: (T o perform this job successfully, an individual must be able to perform each essential duty satisfactorily .)

• Bachelor’s Degree in a computer related field or equivalent work experience
• At least 3 - 5 years professional experience in software/hardware applications for a complex organization including development
• At least 2 years professional experience in an enterprise server environment

Knowledge, Skills and Abilities:

• Enterprise experience with Windows Server Platform 2019, 2022
• Enterprise experience with Windows Group Policy and Active Directory
• Working knowledge of programming and database process life cycles
• Excellent skills in written and spoken communication
• Excellent time management skills and organizational abilities
• Understands the components of Project Management

Three Saints Bay, LLC and its subsidiaries offer a team-oriented working environment and the opportunity to work with exceptional, dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international.