Help Desk Technician
Robert Half
Jacksonville, FL, United States
2 days ago
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Apply on www.jacksonvillejobforce.com
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
Role details
Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Working hours
Regular working hours
Job source
Tech stack
Microsoft Windows
Active Directory
Apple Mac Systems
Desktop Computing
Azure Active Directory
Zendesk
User Administration
Servicenow
Job description
Provide Tier 2-level support to end-users for desktop systems, troubleshooting hardware and software issues efficiently within SLA guidelines
Requirements
- Associate or Bachelor’s degree in IT or related field.
- 2-4 years of experience in desktop/help desk support roles.
- Proficiency in Windows and Mac OS troubleshooting.
- Strong knowledge of Active Directory and Azure AD user management.
- Familiarity with ITSM platforms such as ServiceNow or Zendesk.
- Certifications such as CompTIA A+, ITIL Foundation preferred.
About the company
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Apply for this position
This job is hosted externally. Click below to view the full posting and apply.
Apply on www.jacksonvillejobforce.com
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
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