Remote Senior Technical Support Engineer - Siem/Edr

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Valladolid, Spain
8 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience required
4 years minimum
Working hours
Regular working hours
Languages
English, Spanish, French, German

Tech stack

Amazon Web Services ARM Architecture Cloud Computing Security Information and Event Management Palo Alto Networks

Job description

Palo Alto Networks is seeking a Senior Technical Support Engineer - Focused Services for Cortex XSIAM.This remote role supports customers across geographies, handling advanced troubleshooting, escalations, and collaboration with developers to resolve issues.You will use SIEM, EDR, and cloud tech (GCP/AWS) to diagnose problems, document actions, and contribute to prevention.Fluent English required; Spanish/French/German aplus; 4+ years in support engineering.#J-*****-Ljbffr

Requirements

This remote role supports customers across geographies, handling advanced troubleshooting, escalations, and collaboration with developers to resolve issues.You will use SIEM, EDR, and cloud tech (GCP/AWS) to diagnose problems, document actions, and contribute to prevention. Fluent English required; Spanish/French/German aplus; 4+ years in support engineering. #J-*****-Ljbffr

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