Remote Senior Technical Support Engineer - Siem/Edr
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Role details
Tech stack
Job description
Palo Alto Networks is seeking a Senior Technical Support Engineer - Focused Services for Cortex XSIAM.This remote role supports customers across geographies, handling advanced troubleshooting, escalations, and collaboration with developers to resolve issues.You will use SIEM, EDR, and cloud tech (GCP/AWS) to diagnose problems, document actions, and contribute to prevention.Fluent English required; Spanish/French/German aplus; 4+ years in support engineering.#J-*****-Ljbffr
Requirements
This remote role supports customers across geographies, handling advanced troubleshooting, escalations, and collaboration with developers to resolve issues.You will use SIEM, EDR, and cloud tech (GCP/AWS) to diagnose problems, document actions, and contribute to prevention. Fluent English required; Spanish/French/German aplus; 4+ years in support engineering. #J-*****-Ljbffr
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