Instructional Design Tester
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Role details
Tech stack
Job description
We are seeking an Instructional Design/Learning Management System Tester to support the Enterprise HR Learning Experience Design team. This role is responsible for validating the quality, functionality, and learner experience of training content before deployment. The position involves performing comprehensive quality assurance testing on e-learning courses to ensure they are intuitive, accessible, and functional., * Perform quality assurance testing on e-learning courses within the learning management system.
- Execute end-to-end testing of learning modules to ensure proper functionality and user experience.
- Stress test courses to identify defects related to navigation, course structure, scoring, completion tracking, and technical performance.
- Evaluate the technical and structural integrity of learning content and provide actionable feedback.
- Test responsive design to ensure courses function properly across various devices and viewing experiences.
- Document findings and communicate issues clearly to instructional designers and learning teams.
- Complete testing within a 48-hour turnaround for each assigned learning module.
- Utilize established trackers and QA checklists to prioritize and manage testing activities.
- Collaborate with instructional designers to review findings and answer follow-up questions.
Requirements
Experience: A strong background in Instructional Design is required. Candidates must have at least two years of experience in Quality Assurance, Copy Editing, or Instructional Design. At least one year of experience is needed in testing and troubleshooting eLearnings (SCORM/xAPI) within a Learning Management System (LMS).
Technical Skills: At least one year of experience working with Articulate 360 authoring tools, such as Storyline and Rise, is required. Knowledge of e-learning development, course architecture, and experience performing functional QA testing to identify technical defects are necessary.
Preferred Qualifications
- A combination of Instructional Design and LMS QA/testing experience.
- Three or more years of experience conducting QA for digital learning experiences.
- Experience with Docebo or similar LMS platforms.
- Experience testing learner journeys, completion tracking, reporting, and course responsiveness.
- Experience utilizing comprehensive QA checklists for both functional (technical) and content (editorial) reviews.
- Experience reviewing and editing supplementary learning materials, including Instructor-Led Training (ILT) decks, facilitator guides, and video content.
- Familiarity with accessibility testing for eLearning, such as using screen readers and keyboard navigation.
About the company
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at, UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.
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