Technical Product / Program Manager

Conch Technologies
Pleasanton, CA, United States
6 days ago
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Role details

Contract type
Contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
8 years minimum
Working hours
Regular working hours
Job source

Tech stack

Agile Methodology Confluence JIRA Business Systems Scrum Methodology Salesforce.Com Systems Integration Atlassian Tools

Job description

  • Lead product and program management initiatives across business and technology teams.
  • Gather, analyze, and document business requirements and translate them into technical solutions.
  • Manage product requirements, user stories, acceptance criteria, process flows, PRDs, and BRDs.
  • Collaborate with Salesforce teams to support CRM functionality, business processes, workflows, and integrations.
  • Coordinate cross-functional teams to ensure timely delivery of project milestones and business objectives.
  • Manage Agile ceremonies, sprint planning, backlog prioritization, and project tracking using Jira and Confluence.
  • Communicate project status, risks, dependencies, and priorities to stakeholders.
  • Manage multiple projects and competing priorities in a fast-paced environment.
  • Identify process improvements and ensure alignment between business requirements and technical deliverables.

Requirements

We are seeking an experienced Technical Product / Program Manager to lead cross-functional initiatives, manage business requirements, and translate business needs into actionable technical solutions. The ideal candidate will have strong Salesforce CRM expertise, Agile product/program management experience, and proficiency in stakeholder management, documentation, and project delivery., 1. Salesforce CRM Expertise: Strong knowledge of Salesforce CRM and associated business processes.

  1. Business Requirements Management: Experience gathering requirements and translating them into actionable solutions.
  2. Agile Product/Program Management: Experience with Agile methodologies, Jira, user stories, and cross-functional leadership.
  3. Experience: 8+ years in Product Management, Program Management, Business Systems, or a related field.
  4. Stakeholder Management: Strong communication, leadership, analytical, organizational, and problem-solving skills., * Experience in AdTech, MarTech, CRM, or customer engagement platforms. * Familiarity with Order Management Systems (OMS). * Experience supporting advertising, campaign management, media, or audience platforms. * Knowledge of Salesforce integrations, workflows, and platform capabilities. * Proficiency in Jira, Confluence, and other Agile project management tools. * Experience working in fast-paced, collaborative environments.

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