Enterprise Messaging Persistent Chat Engineer

• Act as liaison with Security, Operations, Product, Engineering, Architecture, and Vendors to manage product lifecycle, fixes, features, and enhancements.
• Manage workbooks and track delivery through Product JIRAs within Agile processes.
• Develop low-level designs that meet bank requirements and security demands.
• Deploy and validate low-level environments for new and existing services.
• Create comprehensive documentation and host training sessions to support transition into operations.
• Conduct advanced product testing and drive continuous improvements.
• Own the accuracy and completeness of all technical documentation.
• Review requirements for technical feasibility and represent technical needs for new service deployments.
• Participate in regular backlog grooming and feature release planning meetings.
• Ensure decommissioning of all non-strategic social and chat products from the enterprise.

We are seeking a Enterprise Messaging Engineer / Persistent Chat Platform Engineer to join our dynamic team. The ideal candidate will have strong experience in enterprise engineering, persistent chat platforms on Linux, and Agile toolchains and a proven ability to design, deploy, and transition secure messaging services into operations., * Enterprise-level engineering experience, preferably within financial institutions. [Must Have]

• Hands-on expertise with persistent chat applications such as Mattermost or Rocket.Chat hosted on Linux. [Must Have]
• Proficiency with Agile tools, specifically Jira.
• Exceptional documentation and problem-solving skills with clear written and verbal communication.
• Experience with cloud-enabled instant messaging platforms such as Symphony, Microsoft Teams, or Slack.
• Experience deploying applications to mobility frameworks including MAM and MDM.
• Ability to work as a team player with individual accountability for deliverables.
• Proactive risk identification, mitigation, and resolution.
• Tenacity and curiosity in developing new products.
• Experience level: 5+ years in relevant engineering roles.

Preferred Skills:

• Red Hat Certified System Administrator (RHCSA). [Nice to Have]
• MySQL database administration or development experience. [Nice to Have]

• Competitive compensation and benefits
• Opportunities for growth with global clients
• A supportive, inclusive culture that values innovation and people
• Exposure to cutting-edge technologies and projects

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.