Iot & It Support Analyst - Multi-Terminal Ops

APM Terminals
Madrid, Spain
24 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English

Tech stack

Firmware Data Logging Software Troubleshooting Servicenow

Job description

APM Terminals in Algeciras, Spain seeks a Support Analyst to provide enterprise-level assistance to users, diagnosing and troubleshooting software, hardware, and firmware issues.You will use Service Now, email and chat to deliver quick answers and guidance, escalating complex cases as needed.Responsibilities include identifying solutions, validating issues, logging all incidents, and preparing reports.A background in IoT, networks, and terminals is valued, with strong English communication#J-*****-Ljbffr

Requirements

A background in IoT, networks, and terminals is valued, with strong English communication#J-*****-Ljbffr

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