Systems / Infrastructure Engineer/L2/L3

A3N CONSULTING LLC
Lenoir, NC, United States
4 days ago
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Role details

Contract type
Contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Working hours
Regular working hours
Job source

Tech stack

Microsoft Windows Active Directory Dynamic Host Configuration Protocol Domain Name System (DNS) Windows Servers Virtual Machines VMware Virtualization Software Troubleshooting Information Technology User Administration Vmware

Job description

  • Provide L2/L3 technical support for IT infrastructure and enterprise environments.
  • Manage and troubleshoot VMware virtualization and virtual machine environments.
  • Administer and support Windows Server infrastructure, Active Directory, DNS, and DHCP.
  • Manage Microsoft 365 (M365) services, including Exchange Online, Teams, and user administration.
  • Troubleshoot complex hardware, software, network, and infrastructure issues.
  • Handle escalations, root cause analysis, and infrastructure maintenance.

Requirements

  • Strong hands-on experience with VMware, Windows Server, and Microsoft 365.
  • Proven experience in L2/L3 infrastructure support.
  • Previous experience working with a Managed Service Provider (MSP) is highly preferred.
  • Strong troubleshooting, communication, and client-facing skills.

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