Technical Product Owner, Employee Knowledge Management

DTEL Engineering & Consultants Inc

Buffalo, NY, United States

4 days ago

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Role details

Contract type

Contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

5 years minimum

Working hours

Regular working hours

Job source

www.dice.com

Tech stack

Artificial Intelligence Application Integration Architecture Data Structures Data Visualization Knowledge Management Machine Learning Power BI Microsoft SharePoint Software Deployment Systems Integration Microsoft Power Automate Appian

+3 more

Backend Microsoft Copilot Studio Claude

Job description

Build and deliver a comprehensive employee knowledge management system from concept through production handoff
Design and develop SharePoint front-end infrastructure with enterprise-grade workflows and reporting capabilities
Lead technical implementation using Appian platform to create backend processes for content assessment and workflow automation
Integrate AI components to enable automated content assessment and intelligent metadata tagging using Copilot Studio and Claude
Manage tagging and migration of 1,000+ known content items plus additional business line documentation
Collaborate with product leaders across 15-17 product lines and internal development teams for QA and production deployment
Refine and execute against a comprehensive 72-page design document with defined mockups and technical specifications
Establish relationships and data structures between procedures, job aids, forms, and enterprise agreements
Navigate enterprise SharePoint limitations using Power Automate and alternative technical approaches as needed
Prepare platform for seamless handoff to internal FTE who will maintain long-term ownership

Requirements

5+ years of combined product ownership and hands-on technical build experience delivering end-to-end solutions
Strong SharePoint development expertise including enterprise implementations and workarounds
Demonstrated proficiency with Power BI for reporting and data visualization
Appian platform experience with ability to develop workflows and leverage Claude AI integration
Experience implementing AI/ML solutions for content management, assessment, or intelligent automation
Power Automate expertise for process automation and system integration
Technical development background with ability to work independently on complex builds
Proven ability to work with extensive technical documentation and refine design specifications
Comfort with content structuring, taxonomy development, and knowledge management principles

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