Endpoint Build Engineer

• Own and improve the technical build, provisioning, and software-distribution capability for Windows end-user devices on a Government project
• Maintain and improve the Windows endpoint build standard, including Intune configuration, Autopilot profiles, compliance policies, and approved security baselines
• Build, enrol, configure, and validate devices for new starters, refreshes, replacements, and other provisioning needs
• Package, test, and distribute approved applications using appropriate modern deployment methods and scripting where required
• Maintain persona-based application and configuration assignments and support controlled changes through pilot and deployment rings
• Troubleshoot complex provisioning, enrolment, application deployment, policy, and compliance issues
• Use PowerShell and automation to reduce manual build effort, improve consistency, and support approved zero-touch provisioning
• Work with Tech Bar, Service Desk, Security, ServiceNow, and application teams to maintain accurate asset and configuration records and support smooth handover
• Maintain high-quality technical documentation, build procedures, test evidence, rollback plans, and operational knowledge
• Support lifecycle activity, including new hardware models, firmware and driver changes, refresh planning, and controlled retirement of obsolete build components

Technologies:

• CMDB
• Firmware
• Hardware
• Support
• ITSM
• LESS
• Microsoft 365
• Microsoft Intune
• PowerShell
• Security
• ServiceNow
• Windows
• Office 365, We are recruiting an End Point Build Engineer for a contract role supporting a secure UK Government project. The position is based in Reading, pays £240 per day inside IR35, and is expected to run for three to six months. SC clearance is essential, and working arrangements will reflect the needs of the secure service. We are working with a longstanding client with whom we have completed numerous contract and project assignments over the last three years; after 30 years in the sector, they have built a reputation for quality and service. We are acting as an Employment Business in relation to this vacancy.

• Typically 3+ years of experience across Service Desk, desktop support, application support or End User Compute, including hands-on L1/L2 troubleshooting
• Strong working knowledge of Windows 10/11, Microsoft 365, Teams, Outlook, OneDrive, identity and access, and endpoint support
• Experience with ITSM tools, incident and request management, queue control, priority handling, and SLA-driven support
• Ability to troubleshoot independently, gather evidence, and escalate with clear technical detail
• Experience coaching or mentoring less-experienced analysts and improving team quality
• Strong communication and customer ownership, including confidence working with senior or demanding users
• SC clearance is required; candidates must hold, or be eligible and willing to obtain and maintain, the required clearance
• Desirable: Typically 5+ years of experience across endpoint engineering, Modern Device Management, EUC, or Microsoft workplace technologies
• Desirable: Strong practical experience with Microsoft Intune, Windows Autopilot, Entra ID, and Windows 10/11 endpoint management
• Desirable: Good PowerShell capability and experience automating device builds, reporting, or remediation
• Desirable: Experience packaging and deploying applications using Win32, MSIX, scripts, or comparable enterprise methods
• Desirable: Understanding of endpoint security controls such as Defender, BitLocker, Conditional Access, configuration and compliance policies, and least privilege
• Desirable: Experience with technical testing, change control, documentation, and production handover
• Desirable: Relevant Microsoft 365 or Endpoint Administrator certification
• Desirable: Experience with ServiceNow CMDB, asset management, or device lifecycle processes
• Desirable: Knowledge of application compatibility, driver and firmware management, and deployment rings
• Desirable: Experience engineering endpoints in Government, defence, or another regulated environment