Release Analyst

The SIAM Release Analyst is accountable for coordinating and governing release activities across a complex multi-supplier environment, ensuring that releases are planned, managed, and deployed in a controlled and efficient manner. The role is outcome-focused, ensuring that release processes, schedules, and supplier activities are aligned to business requirements while minimising risk and disruption to live services. The Release Analyst will coordinate cross-supplier release planning, provide oversight of release execution, and ensure suppliers meet their release management obligations and performance commitments. Through effective governance, collaboration, continuous improvement, and data-driven reporting, the role contributes to improved service quality, enhanced end-user experience, increased operational stability, and the delivery of measurable business value.

Hybrid working : The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

Your role:

• Coordinate the end-to-end Release Management process across a multi-supplier service environment, ensuring releases are planned, scheduled, and deployed in accordance with agreed processes and governance.
• Work with suppliers, delivery teams, and service management functions to maintain release calendars, identify dependencies, and support the successful delivery of release activities.
• Monitor release readiness, ensuring required approvals, documentation, testing evidence, and deployment plans are completed prior to implementation.
• Identify, assess, and escalate release-related risks, issues, conflicts, and scheduling impacts to minimise disruption to live services.
• Facilitate cross-supplier release planning meetings and governance forums, promoting collaboration and ensuring alignment across service towers and delivery teams.
• Produce release schedules, management information, performance metrics, and reporting to support operational oversight and informed decision-making.
• Support continual improvement initiatives by analysing release performance, capturing lessons learned, and recommending enhancements to release processes, controls, and supplier practices across the SIAM ecosystem.

You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone.

• Experience in Release Management, Service Management, Service Integration, or IT Operations within complex multi-supplier IT environments.
• Strong understanding of SIAM principles, supplier governance, and the coordination of release activities across multiple suppliers and service towers.
• Knowledge of ITSM practices, particularly Release, Change, Incident, Service Level, and Supplier Management, with a good understanding of ITIL.
• Experience coordinating release schedules, managing dependencies, and supporting release planning, readiness, and deployment activities.
• Strong analytical and organisational skills, with the ability to identify and manage release risks, conflicts, and service impacts in a fast-paced environment.
• Excellent stakeholder management and communication skills, with the ability to collaborate effectively with suppliers, technical teams, business stakeholders, and change governance forums.

We are a Disability Confident Employer

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

• Declare they have a disability, and Meet the minimum essential criteria for the role. *, To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.

Flexibility to work your way You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Your wellbeing You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.

To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.

Shape your path You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.

Shared energy You’ll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You’ll be joining a professional community of experts, who have got your back and will support you, every step of the way.