IT Support Specialist

General Descriptiono Monitor daily operations, including server, hardware, software and enterprise systemso Evaluate current applications and make recommendations for improvement, as neededo Configure user devices and system accesso Administration of and for Microsoft Dynamics 365 ERP systemo Collaborate with Managed Services Provider to execute Cyber Security strategies to protect organizationo Stay up to date on technology advancementso Perform quality work within deadlines with or without direct supervisoro Work independently while understanding the necessity for community and coordinating work efforts with other employees and organizationso Train employees on use of many different types of softwareo Write required Standard Operating Procedures (SOPs) for computer operationso Complete monthly Preventive Maintenance tasks for specified machineso Manage IT assets and inventory systemo Collaborate with other departments on projects, integrating new technology where possible (process improvement, automation, etc.)Further responsibilities and duties as deemed necessary.Work Experience & Education Requirementso Excellent analytical and problem-solving skills.o Experience with Dynamics 365 (preferred).o Proficient in MS Suite of products including Office365, Server, and Exchange.o Strong verbal/written communication skills.o Attention to detail.o Positive attitude, good judgment, and excellent time management skills.o Bachelor’s degree in Computer Science (preferred), or a minimum of 2 years of work experience in a computer systems environment.

o Excellent analytical and problem-solving skills.

o Experience with Dynamics 365 (preferred).

o Proficient in MS Suite of products including Office365, Server, and Exchange.

o Strong verbal/written communication skills.

o Attention to detail.

o Positive attitude, good judgment, and excellent time management skills.

o Bachelor’s degree in Computer Science (preferred), or a minimum of 2 years of work experience in a computer systems environment.