Manual QA Tester (POS) - Atlanta

Insight Global
Atlanta, GA, United States
16 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Working hours
Regular working hours
Languages
Spanish

Tech stack

Testing (Software) Application Programming Interfaces (APIs) Automation of Tests Extract Transform Load (ETL) Mobile Application Software Oracle (Applications) E2e Testing Retail Software Software Deployment Systems Integration Postman Backend
+1 more
Api Management

Job description

We are seeking a Senior QA Analyst to support a quick service restaurant’s International Technology initiatives, including Point-of-Sale (POS) testing, Limited Time Offerings (LTOs), restaurant grand openings, and International Technology Ecosystem (ITE) migration programs.

This role is heavily focused on manual testing and production readiness validation across customer-facing restaurant technologies. The ideal candidate has experience testing POS systems, retail or restaurant technology platforms, mobile ordering experiences, and complex system integrations.

The position will support both day-to-day testing activities and strategic international platform migration initiatives through the end of next year.

Key Responsibilities POS Testing & Release Validation Execute manual testing for Point-of-Sale systems and restaurant technology platforms. Validate menu configurations, pricing updates, promotions, and LTO releases. Support testing efforts for international restaurant launches and grand openings. Perform end-to-end testing of customer ordering experiences and transaction flows. Conduct regression, integration, and release readiness testing. Identify, document, and track defects through resolution. International Technology Ecosystem (ITE) Migration Support testing activities related to migration from ServicePoint POS to Oracle POS. Validate integrations between Oracle POS, Transaction Bridge, and domestic backend systems. Execute test scenarios supporting international market migrations. Support user acceptance testing and production deployment activities. Partner with technology teams to ensure successful market rollouts. Test Planning & Coordination Develop and execute test plans and test cases. Coordinate testing activities across multiple stakeholders and teams. Provide testing status updates and risk assessments. Ensure adequate testing coverage for releases and deployments. Collaborate closely with developers, product teams, and business stakeholders. API & Backend Testing Support API and backend validation activities where needed. Perform testing using tools such as Postman. Validate data movement and system integrations across platforms.

Requirements

5+ years of QA or software testing experience. Strong background in manual testing. Experience testing Point-of-Sale (POS) systems, retail technology, or restaurant applications. Experience executing end-to-end testing and release validation. Experience writing test plans, test cases, and defect documentation. Strong analytical and troubleshooting skills. Excellent communication and stakeholder collaboration skills. Experience working in fast-paced, evolving environments. Oracle POS experience. ServicePoint POS experience. Restaurant, QSR, retail, hospitality, or ordering platform experience. Experience supporting Limited Time Offerings (LTOs). Experience supporting restaurant grand openings or new market launches. API testing using Postman. Mobile application testing experience. Exposure to test automation concepts and tools. Experience supporting large platform migrations and system integrations. Bilingual English/Spanish (strongly preferred) - helpful for validating Spanish-language

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