Pharmacy Help Desk - Part Time (Onsite)
Alpha Inc.
Phoenix, AZ, United States
9 days ago
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Role details
Contract type
Permanent contract
Employment type
Part-time (β€ 32 hours)
Working hours
Regular working hours
Languages
English, Spanish
Job source
Tech stack
Computer Literacy
Software Systems
Job description
- Provide support to pharmacy staff, patients, and provider offices via phone and internal ticketing systems
- Assist with prescription-related inquiries, status checks, and troubleshooting
- Perform data entry and update patient or prescription information as needed
- Communicate professionally with internal teams to resolve issues efficiently
- Follow established protocols and maintain compliance with company and regulatory standards
- Support general administrative tasks as assigned
Requirements
- Previous pharmacy, medical office, call center, or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to multitask and maintain accuracy in a high-volume environment
- Basic computer proficiency and comfort navigating software systems
- Dependable, punctual, and able to work onsite every weekday from 12-4 PM
Apply for this position
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Prepare application
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- Open in Claude
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