Pharmacy Help Desk - Part Time (Onsite)

Alpha Inc.
Phoenix, AZ, United States
9 days ago
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Role details

Contract type
Permanent contract
Employment type
Part-time (≀ 32 hours)
Working hours
Regular working hours
Languages
English, Spanish
Job source

Tech stack

Computer Literacy Software Systems

Job description

  • Provide support to pharmacy staff, patients, and provider offices via phone and internal ticketing systems
  • Assist with prescription-related inquiries, status checks, and troubleshooting
  • Perform data entry and update patient or prescription information as needed
  • Communicate professionally with internal teams to resolve issues efficiently
  • Follow established protocols and maintain compliance with company and regulatory standards
  • Support general administrative tasks as assigned

Requirements

  • Previous pharmacy, medical office, call center, or customer service experience preferred
  • Strong communication and problem-solving skills
  • Ability to multitask and maintain accuracy in a high-volume environment
  • Basic computer proficiency and comfort navigating software systems
  • Dependable, punctual, and able to work onsite every weekday from 12-4 PM

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