SCHEDULING SYSTEMS PROJECT LEADER (OPERATIONS)

SCHEDULING SYSTEMS PROJECT LEADER (OPERATIONS)Salary$109,470.40 - $164,195.20 AnnuallyLocationLos Angeles, CAJob TypeRegular EmployeeJob Number2401148-1CabinetOPERATIONSOpening Date09/24/2026Closing Date10/9/2026 5:00 PM PacificFLSAExemptBargaining UnitNon-ContractDescriptionBenefitsQuestionsMetro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.DescriptionProvides technical leadership and support in and manages a work unit responsible for transit service data collection, reporting, and advanced modeling activities for Metros scheduling and planning functions; performs critical program or project evaluations and provides recommendations.Examples of DutiesPlans, organizes, and manages a work unit and/or large-scale projects in the development, implementation, maintenance, and support of computer application systems for schedule planning, schedule building, and data collection systemsDesigns, reviews, and monitors complex computer programs for scheduling and operations planning application systemsDesigns data warehousing/data mining business intelligent systems applicationsMaintains data collection hardware in working conditionSearches for alternatives in data collection equipment and proceduresMonitors the data collection process to ensure there are no errorsOversees the development, testing, and implementation of new application systems and enhancement of existing systemsConducts feasibility studies for scheduling and operations planning computer application systemsParticipates in financial committees, project decisions, and budget and specification change ordersConducts special projects and studies and assists in establishing departmental plans and schedulesActs as team leader for complex and highly specialized applicationsPrepares correspondence and project reports, such as technical overviews, recommendations, and alternatives to business requirementsSupervises, trains, mentors, and motivates assigned staffComplies with all of Metro safety rules, policies, and proceduresCommunicates and implements safety rules, policies, and procedures in support of the agencys safety vision and goals; and maintains accountability for the safety performance of all assigned employeesMay be required to perform other related dutiesMinimum QualificationsA combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:EducationBachelors Degree in Computer Science, Information Systems, Mathematics, Business, Statistics, or a related fieldExperienceFive years of relevant experience designing and maintaining complex information systems in a specified application area including project management experience; some positions in this class may require specialized experience in area of assignment; experience in public transportation system operations particularly scheduling preferredCertifications/Licenses/Special RequirementsA valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functionsOvertime, on-call, and weekend/holiday work required when necessaryTravel to offsite locations when necessaryPreferred QualificationsPreferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.The following are the preferred qualifications:Experience creating and modifying queries using Structured Query LanguageExperience analyzing and troubleshooting data processing streamsExperience creating automated data driven reports such as Power BI or similar systemsExperience gathering requirements for project developmentExperience creating software applications in a team environmentEssential KnowledgeKnowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)Theories, principles, and practices of application systems development, advanced capabilities of client/server computer networks, personal computers, and hand-held computersPrinciples of data warehousing/data mining systems application developmentRelational database design and programmingApplicable federal, state, and local regulatory requirements and standardsAdministrative principles and methods, including goal setting and monitoring, budget development and implementation and personnel administrationProject management techniques and toolsSchedule checker data collection proceduresMathematics used in complex business applications and public sector financial systemsLocal, state, and federal employment regulations and union regulationsModern management theory and practiceApplicable business software applicationsSkill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)Planning, organizing, and monitoring the work of a specialized work unitDetermining strategies to achieve operational goalsOverseeing development and implementation of new application systems and enhancement of existing systemsWriting complex computer programsDeveloping and maintaining computer softwareDesigning databases for storage of train dataIdentifying unique opportunities to collect new dataImplementing strategies to identify new uses for data and interaction with data designAnalyzing situations, identifying problems, recommending solutions, and evaluating outcomesExercising sound judgment and creativity in making decisionsCommunicating effectively orally and in writingPreparing comprehensive reports and correspondenceWriting computer-related technical manuals and checklists for training computer usersInteracting professionally with various levels of Metro employees and outside representativesSupervising, mentoring, and motivating assigned staffAbility to (defined as a present competence to perform an observable behavior or produce an observable result)Coordinate application development and programming activitiesManage strategic and sensitive programs and projectsUnderstand, interpret, and apply rules, regulations, policies, and proceduresPlan financial, schedule, and staffing needsLead project teams and conduct trainingRead, write, speak, and understand EnglishSpecial ConditionsThis job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirementsThe physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this jobMetro provides reasonable accommodation to enable individuals with disabilities to perform the essential functionsThis classification is at-will and the incumbent serves at the pleasure of the hiring authority when classified as an Intermittent, Emergency, Annuitant, or Temporary employee, is assigned to the Office of Inspector General (OIG) or Board Clerks Office, and/or reporting directly to the LACMTA Board of DirectorsContributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried outWorking ConditionsTypical office situationClose exposure to computer monitors and video screenPhysical Effort RequiredSitting at a desk or tableOperate a telephone or other telecommunications device and communicate through the mediumType and use a keyboard and mouse to perform necessary computer-based functionsCommunicating through speech in the English language requiredOMMetro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program. Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.Selection ProcedureApplicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.Application ProcedureTo apply, visit Metros website at www.metro.net and complete an online Employment Application.Computers are available to complete online Employment Applications at the following Metro locations:METRO Headquarters, Employment OfficeOne Gateway PlazaLos Angeles, CA 90012Open: Monday through Friday, 8am-4pm(Closed Sat & Sun)Metro Talent Hub8501 S. Evermont PlaceLos Angeles, CA 90044Open: Monday through Friday, 9am-5pm(Closed Sat & Sun)East Los Angeles Customer Center4501 B Whittier BlvdLos Angeles, CA 90022Open: Tuesday through Saturday, 10am to 6pm(Closed Sun & Mon)Wilshire/Vermont Customer Center3183 Wilshire Blvd, Ste 174Los Angeles, CA 90010Open: Monday through Friday, 10am-6pm(Closed Sat & Sun)Rosa Parks Customer CenterWillowbrook/Rosa Parks Station11720 Wilmington AveLos Angeles, CA 90059Open: Monday through Friday, 6am to 6:30pm(Closed Sat & Sun)Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.Please refer to the applicable benefit type (Regular or Temporary)*BENEFITS FOR REGULAR EMPLOYEESBenefits cover probationary or regular full-time (working at least 40 hrs/week) employees of Metro.We offer a range of high-quality medical, dental and vision plan options as well as health care spending accounts for you and your family. Metro will cover a significant portion of your health care premiums.Medical/Dental/Vision Plan - Employee has the choice of 3 separate medical plans and 3 dental plans. A separate vision plan is included in each medical plan.Group Life Insurance - PTSC pays for an amount equal to your annual salary, rounded up to the nearest $1,000. Minimum amount of life insurance is $30,000.Accidental Death & Dismemberment Insurance - PTSC provides $50,000 coverage for each employee. Additional voluntary coverage in amounts up to $500,000 is available at favorable premium rates.Long-Term Disability Insurance - 100% employer paid. Provides employees with a minimum income of 60% of earnings after six months of disability. Buy up or buy down options available.Holidays - 12 days a year: New Years Day, Martin Luther King, Jr. Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Veterans Day, Cesar E Chavez, Juneteenth,Thanksgiving Day, Day After Thanksgiving, and Christmas Day.Time off with Pay (TOWP) - Compensates employees who are on approved absence from work for reasons such as illness, injury, medical and dental appointments, personal business, vacation, or observance of (a) religious holiday.Years of Service Annual AccrualHire date - 5 years 20 daysBeginning of 6th - 10th year 25 daysBeginning of 11th - 15th year 30 daysBeginning of 16th + years 35 daysPension Plan - PTSC retirement plan is the Public Employees Retirement System (PERS). Vesting is five (5) years. Minimum retirement age is 52, based on the 2% at 62 formula.Other Benefits: Transportation passes for employees and/or eligible dependents; Medicare; Tuition reimbursement; credit union membership; SDI; Deferred Compensation Plan; 401(K) Thrift plan; EAP; Medical and Dependent Care Flexible Spending Accounts; Flexible work schedules; and Jury Duty Pay.BENEFITS FOR TEMPORARY EMPLOYEESTemporary (Contingent) employees are eligible for the following benefits only:Kaiser medical insurancePublic Pension Plan457/401K PlanFlex SpendingPaid Sick TimeFare MediaRideshare SubsidiesMetro One Fitness membershipFor more information on the Benefits Enrollment for Contingent Employees, please visit LA Metro’s Pension & Benefits website at benefits.metro.net01Please acknowledge that the following responses will be used to supplement and expand on the Work Experience section of your application. It is important to provide detailed answers and do not refer to or rely on a resume or other documentation as we will not review resumes to determine qualifications. The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as accurate as possible. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.Yes, I agree and understand my resume will not be reviewed02Please select the highest level of education you have completed.I do not have education equivalent to grade 12High school graduate, diploma or the equivalent (GED)Associate degree from an accredited college or universityBachelors degree from an accredited college or universityMasters degree from an accredited college or universityPhD from an accredited college or university03Please select the years of your relevant experience in designing and maintaining complex information systems in a specified application area including project management experience.No experienceLess than 5 years5 years or more, but less than 7 years7 years or more, but less than 9 years9 years or more04Describe your relevant experience designing and maintaining complex information systems in a specified application area including project management experience. Include names of employer(s), position title(s), dates of employment, hours worked, and duties performed. If you do not have this experience, please list “N/A” in the field below.05Describe your relevant experience creating and modifying queries using Structured Query Language. Include names of employer(s), position title(s), dates of employment, hours worked, and duties performed. If you do not have this experience, please list “N/A” in the field below.06Describe your relevant experience analyzing and troubleshooting data processing streams. Include names of employer(s), position title(s), dates of employment, hours worked, and duties performed. If you do not have this experience, please list “N/A” in the field below.07Describe your relevant experience creating automated data driven reports such as Power BI or similar systems. Include names of employer(s), position title(s), dates of employment, hours worked, and duties performed. If you do not have this experience, please list “N/A” in the field below.08Describe your relevant experience gathering requirements for project development . Include names of employer(s), position title(s), dates of employment, hours worked, and duties performed. If you do not have this experience, please list “N/A” in the field below.09Describe your relevant experience creating software applications in a team environment. If you do not have this experience, please list “N/A” in the field below.Required QuestionEmployer Los Angeles County Metropolitan Transportation Authority (CA)Address One Gateway PlazaLos Angeles, California, 90012Website https://www.metro.net/careers

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

Education

• Bachelors Degree in Computer Science, Information Systems, Mathematics, Business, Statistics, or a related field

Experience

• Five years of relevant experience designing and maintaining complex information systems in a specified application area including project management experience; some positions in this class may require specialized experience in area of assignment; experience in public transportation system operations particularly scheduling preferred

Certifications/Licenses/Special Requirements

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
• Overtime, on-call, and weekend/holiday work required when necessary
• Travel to offsite locations when necessary

Preferred Qualifications

Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.

The following are the preferred qualifications:

• Experience creating and modifying queries using Structured Query Language
• Experience analyzing and troubleshooting data processing streams
• Experience creating automated data driven reports such as Power BI or similar systems
• Experience gathering requirements for project development
• Experience creating software applications in a team environment

Essential Knowledge

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

• Theories, principles, and practices of application systems development, advanced capabilities of client/server computer networks, personal computers, and hand-held computers
• Principles of data warehousing/data mining systems application development
• Relational database design and programming
• Applicable federal, state, and local regulatory requirements and standards
• Administrative principles and methods, including goal setting and monitoring, budget development and implementation and personnel administration
• Project management techniques and tools
• Schedule checker data collection procedures
• Mathematics used in complex business applications and public sector financial systems
• Local, state, and federal employment regulations and union regulations
• Modern management theory and practice
• Applicable business software applications, Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities., * I do not have education equivalent to grade 12
• High school graduate, diploma or the equivalent (GED)
• Associate degree from an accredited college or university
• Bachelors degree from an accredited college or university
• Masters degree from an accredited college or university
• PhD from an accredited college or university

03

Please select the years of your relevant experience in designing and maintaining complex information systems in a specified application area including project management experience.

• No experience
• Less than 5 years
• 5 years or more, but less than 7 years
• 7 years or more, but less than 9 years
• 9 years or more

04

Describe your relevant experience designing and maintaining complex information systems in a specified application area including project management experience. Include names of employer(s), position title(s), dates of employment, hours worked, and duties performed. If you do not have this experience, please list “N/A” in the field below.

Open: Monday through Friday, 6am to 6:30pm

(Closed Sat & Sun)

Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.

• Open to the public and all Metro employees

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.

• Please refer to the applicable benefit type (Regular or Temporary)*

BENEFITS FOR REGULAR EMPLOYEES

Benefits cover probationary or regular full-time (working at least 40 hrs/week) employees of Metro.

We offer a range of high-quality medical, dental and vision plan options as well as health care spending accounts for you and your family. Metro will cover a significant portion of your health care premiums.

Medical/Dental/Vision Plan - Employee has the choice of 3 separate medical plans and 3 dental plans. A separate vision plan is included in each medical plan.

Group Life Insurance - PTSC pays for an amount equal to your annual salary, rounded up to the nearest $1,000. Minimum amount of life insurance is $30,000.

Accidental Death & Dismemberment Insurance - PTSC provides $50,000 coverage for each employee. Additional voluntary coverage in amounts up to $500,000 is available at favorable premium rates.

Long-Term Disability Insurance - 100% employer paid. Provides employees with a minimum income of 60% of earnings after six months of disability. Buy up or buy down options available.

Holidays - 12 days a year: New Years Day, Martin Luther King, Jr. Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Veterans Day, Cesar E Chavez, Juneteenth,Thanksgiving Day, Day After Thanksgiving, and Christmas Day.

Time off with Pay (TOWP) - Compensates employees who are on approved absence from work for reasons such as illness, injury, medical and dental appointments, personal business, vacation, or observance of (a) religious holiday.

Years of Service Annual Accrual

Hire date - 5 years 20 days

Beginning of 6th - 10th year 25 days

Beginning of 11th - 15th year 30 days

Beginning of 16th + years 35 days

Pension Plan - PTSC retirement plan is the Public Employees Retirement System (PERS). Vesting is five (5) years. Minimum retirement age is 52, based on the 2% at 62 formula.

Other Benefits: Transportation passes for employees and/or eligible dependents; Medicare; Tuition reimbursement; credit union membership; SDI; Deferred Compensation Plan; 401(K) Thrift plan; EAP; Medical and Dependent Care Flexible Spending Accounts; Flexible work schedules; and Jury Duty Pay.

BENEFITS FOR TEMPORARY EMPLOYEES

Temporary (Contingent) employees are eligible for the following benefits only:

• Kaiser medical insurance
• Public Pension Plan
• 457/401K Plan
• Flex Spending
• Paid Sick Time
• Fare Media
• Rideshare Subsidies
• Metro One Fitness membership

Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.