Copilot COE Change Management
Volto Consulting
Malvern, PA, United States
29 days ago
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Role details
Contract type
Contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
7 years minimum
Working hours
Regular working hours
Job source
Tech stack
Cyber Security
Microsoft Copilot
Data Processing
Job description
- Own and maintain the Copilot CoE knowledge base, including policies, FAQs, best practices, and adoption guidance
- Design, schedule, and facilitate Copilot training programs, Lunch & Learn sessions, and enablement forums
- Act as the central point for Copilot change management, including release readiness, impact assessment, and adoption support
- Stay current on Microsoft Copilot roadmap updates, features, and deprecations, translating them into business relevant guidance
- Communicate Copilot updates, changes, and best practices clearly and consistently across the organization
- Partner with Risk, Compliance, Legal, Privacy, and InfoSec teams to ensure Copilot compliance with BFSI regulatory and internal standards
- Support and enforce Copilot governance frameworks, including acceptable use, data handling, and monitoring controls
- Build and sustain a Copilot user community to drive engagement, best practice sharing, and continuous learning
- Develop role based enablement content tailored to end users, power users, managers, and technical teams
- Track adoption trends, training effectiveness, and change impacts, providing insights to CoE leadership
- Support responsible AI use by embedding compliance, risk awareness, and governance into enablement efforts
- Continuously identify opportunities to improve Copilot adoption, education, and organizational readiness
- Familiar with M365/D365 family application administration
Requirements
- 7 years’ experience as a Copilot COE Change Management
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