Lead Product Owner

This role will be ServiceNow focused. The Lead PO will working with end users and business users to gather requirements and translate the reqs into SNOW technical reqs for the SNOW configuration developers. The resource will be writing features and epics, handling road maps. Leading the development of the SNOW product portfolio based on the business requirements., Serves as an authority over Product Owners and product teams to ensure clarity in strategic direction. Brings an expertise to lead and manage project requirements and introduces new, beneficial tools and practices. Focuses on managing the development of products to meet the needs of internal and external clients, and helps to establish the business value for their development and implementation. Provides business point of view and guidance on opportunities and risks to support clients.

Must have ServiceNow experience, preferrable in CRM module if not ITSM or CSM module experience is okay. Must have 10+ years if Product Owner experience., Education Level: Bachelor’s Degree Education Details: Product Management, Engineering, Information Technology or related field Experience: 8 years experience business analysis, business development, solutions development, system analysis, technical design/development implantation or equivalent experience OR 6 years Previous product owner experience with an in-depth knowledge of agile process and principles. ServiceNow Experience is a MUST- working exp with CRM modules; Healthcare is Pref