IT Systems Administrator

In the performance of their respective tasks and duties all employees are expected to conform to the following:

• Perform quality work within deadlines with or without direct supervision.
• Interact professionally with other employees, customers, and suppliers.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Employees are required to:

• Comply with all applicable safety- and health-related rules, regulations, and procedures;

• Work safely themselves and help their teammates work safely;

• Assist supervisors and managers in identifying and mitigating potentially hazardous conditions; and

• Help the organization maintain a safe and healthy workplace.

Purpose of the position

Will perform assigned systems administrator duties as a PAE, an Amentum company, employee onsite at the NASA Johnson Space Center. Provide hands-on systems engineering and IT operations across engineering software enablement, end-user device support (NASA and Amentum), Amentum applications/kiosks, property stewardship, and storeroom logistics. The role also provides backup administration for SharePoint, SQL Server, Maximo/eCMMS, and OT systems (e.g., WebControl, Encellium, WebStation) and industrial interfaces (Modbus, OPC UA, InsightCM, Neptune API).

Principal Responsibilities of the Position

• Provide primary NASA and Amentum PC support including ordering, deployment, configuration, and user support (ServiceNow)

• Support local team access and user support for Amentum corporate applications (Costpoint, Citrix)

• Manage and support Amentum KIOSK systems

• Coordinate IT supply ordering and delivery from storerooms (mice, keyboards, monitors, cables, etc.)

• Serve as NASA and Amentum Property IT point of contact for asset tracking and management

• Provide support for engineering software applications including AutoCAD, ETAP, RSMeans, and related tools

• Troubleshoot software installation, Updates, licensing, and performance issues

• Coordinate software updates and version management

• Assist users with technical questions and training needs

Secondary Responsibilities of the Position

• Assist with security plan for cyber security

• Assist with server administration as needed

• Provide backup support for OT software platforms (WebControl, Encellium, B20 WebStation, etc.)

• Support OT end device troubleshooting

• Assist with OT device networking and documentation

• Assist with SQL Server database (DBA) support

• Support VM server patching and updates

• Assist with ColdFusion application development and support

• Provide backup for eCMMS support (Maximo, reporting, etc.)

• Assist with new technology investigation (AI, MS Power Platform)

• Utilizes standard corporate tools to record change and problem activities for tracking purposes

• Bachelor’s degree in computer science, Information Systems, or equivalent experience

• Three to five years plus years supporting enterprise Windows environments and user services in an on-site environment; experience coordinating with facilities/operations teams is a plus

• Experience working with software installation / upgrading procedures

• Experience working with file and system maintenance procedures

• Prefer experience with Maximo

Requirements

• Must be a U.S. Citizen in order to obtain required NASA badge.

• Must be able to provide a certified Birth Certificate (with state seal), Passport, or INS Citizenship documents on date of hire (candidate will be sent home if this paperwork is not provided upon arrival on date of hire).

· Must have the ability to communicate the English language, both verbally and written, in an effective manner.

• Must have, and maintain, a valid Texas driver’s license.

· Must be able to pass a Pre-Employment background check and drug screen test.

· Clean, neat, and professional personal appearance.

· Will ensure quality and completeness of work in a safe and timely manner as well as insuring areas worked are clean, neat and ready for Customers’ needs when complete.

· May require evening or weekend work.

· Participate in on-call rotation and occasional after-hours maintenance windows.

· Consistent on-site presence.

Special Knowledge and Skills Required

· Excellent customer service skills.

· Strong analytical and problem-solving skills.

· Good communication skills for providing documentation to support personnel, customers, and managers.

· Ability to work in a team environment and independently.

· Ability to anticipate problems and take decisive action., · Must be able to lift and carry up to 40 lbs.

· Dexterity to operate office equipment as required by the position.

· Ability to climb industrial stairs.

· Ability to walk between buildings and support field locations as needed.

• Prior knowledge of NASA site, experienced with working on government installations preferred.

Compensation Details: $115,000

The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.

Benefits Overview:

Our health and welfare benefits are designed to support you and your priorities. Offerings include:

• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement benefits (including 401(k) matching)
• Educational reimbursement
• Parental leave
• Employee stock purchase plan
• Tax-saving options
• Disability and life insurance
• Pet insurance

Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O’Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.