TAX - Sr Desktop Support Tech 2 - 100% ON SITE

TAX - Sr Desktop Support Tech 2 - 100% ON SITE (807475)Virginia Information Technology AgencyTitle/Role: TAX - Sr Desktop Support Tech 2 - 100% ON SITE Region Description:Req. Status: OpenNo. of Openings: 1Start Date: 08/31/2026End Date: 06/30/2027Max Submittals by Vendor: 2 Per OpeningWorksite Address: 600 E. Main St. Richmond, VAAgency Interview Type: Both Web Cam and In Person InterviewWork Arrangement: OnsiteShort Description:Sr Desktop Support Tech. Both Web/Virtual and IN PERSON Interviews will be conducted. VENDOR MAXIMUM SUBMITTAL RATE: $40.95 100% ON SITE from Day One Parking not provided for contractors Resumes in Vector due no later than 4 pm EST on Friday, 8/7 Complete Description:Resumes in Vector due no later than 4 pm EST on Friday, 8/7 Per Mgr: Interviews will be a combination of Virtual/Web based IV (initially) then a possible FOLLOW UP IN PERSON Interview will be conducted if there is interest. Since this role is 100% on site - NO OFFER will be extended until the in-person interview is completed. Pls make sure your candidate aware of this. 100% ON SITE from Day One Parking not provided for contractors ABOUT THE ROLEVirginia Tax seeks qualified resource to be responsible for:Considerable knowledge of Microsoft Operating systems; Windows 11 or higher; Working knowledge of MS Office including Outlook and MS365.Considerable knowledge of pc hardware, peripherals & networksConsiderable knowledge of Laptop RefreshAbility to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to workstations.Excellent troubleshooting skillsAbility to perform software installations, configurations and troubleshooting hardware and software.Considerable knowledge of SCCM/SMSA strong working knowledge of computer systems, hardware, and software, including drivers and bios.Excellent problem-solving, analytical, and team-working skills.Excellent customer service, communication and interpersonal skills.An openness to learning new technologies. Skill Required / Desired Amount of ExperienceStrong working knowledge of computer systems, hardware, and software, including drivers and bios Required 4 YearsExcellent problem-solving, analytical, and team-working skills Required 4 YearsExcellent communication and interpersonal skills. Required 4 Yearsdemonstrated ability to obtain feedback from customers to improve training methods. Required 4 YearsRunning reports and analyzing common complaints and problems. Required 4 YearsAn openness to learning new technologies. Required 4 Years TAX - Sr Desktop Support Tech 2 - 100% ON SITE (807475)Virginia Information Technology AgencyTitle/Role: TAX - Sr Desktop Support Tech 2 - 100% ON SITE Region Description:Req. Status: OpenNo. of Openings: 1Start Date: 08/31/2026End Date: 06/30/2027Max Submittals by Vendor: 2 Per OpeningWorksite Address: 600 E. Main St. Richmond, VAAgency Interview Type: Both Web Cam and In Person InterviewWork Arrangement: OnsiteShort Description:Sr Desktop Support Tech. Both Web/Virtual and IN PERSON Interviews will be conducted. VENDOR MAXIMUM SUBMITTAL RATE: $40.95 100% ON SITE from Day One Parking not provided for contractors Resumes in Vector due no later than 4 pm EST on Friday, 8/7 Complete Description:Resumes in Vector due no later than 4 pm EST on Friday, 8/7 Per Mgr: Interviews will be a combination of Virtual/Web based IV (initially) then a possible FOLLOW UP IN PERSON Interview will be conducted if there is interest. Since this role is 100% on site - NO OFFER will be extended until the in-person interview is completed. Pls make sure your candidate aware of this. 100% ON SITE from Day One Parking not provided for contractors ABOUT THE ROLEVirginia Tax seeks qualified resource to be responsible for:Considerable knowledge of Microsoft Operating systems; Windows 11 or higher; Working knowledge of MS Office including Outlook and MS365.Considerable knowledge of pc hardware, peripherals & networksConsiderable knowledge of Laptop RefreshAbility to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to workstations.Excellent troubleshooting skillsAbility to perform software installations, configurations and troubleshooting hardware and software.Considerable knowledge of SCCM/SMSA strong working knowledge of computer systems, hardware, and software, including drivers and bios.Excellent problem-solving, analytical, and team-working skills.Excellent customer service, communication and interpersonal skills.An openness to learning new technologies. Skill Required / Desired Amount of ExperienceStrong working knowledge of computer systems, hardware, and software, including drivers and bios Required 4 YearsExcellent problem-solving, analytical, and team-working skills Required 4 YearsExcellent communication and interpersonal skills. Required 4 Yearsdemonstrated ability to obtain feedback from customers to improve training methods. Required 4 YearsRunning reports and analyzing common complaints and problems. Required 4 YearsAn openness to learning new technologies. Required 4 Years

• Considerable knowledge of Microsoft Operating systems; Windows 11 or higher; Working knowledge of MS Office including Outlook and MS365.

Considerable knowledge of pc hardware, peripherals & networks Considerable knowledge of Laptop Refresh Ability to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to workstations. Excellent troubleshooting skills Ability to perform software installations, configurations and troubleshooting hardware and software. Considerable knowledge of SCCM/SMS A strong working knowledge of computer systems, hardware, and software, including drivers and bios. Excellent problem-solving, analytical, and team-working skills. Excellent customer service, communication and interpersonal skills. An openness to learning new technologies., Strong working knowledge of computer systems, hardware, and software, including drivers and bios Required 4 Years Excellent problem-solving, analytical, and team-working skills Required 4 Years Excellent communication and interpersonal skills. Required 4 Years demonstrated ability to obtain feedback from customers to improve training methods. Required 4 Years Running reports and analyzing common complaints and problems. Required 4 Years An openness to learning new technologies. Required 4 Years