Business Analyst, SAP EWM

The SAP Extended Warehouse Management (EWM) Business Analyst is a member of the SAP ERP team responsible for business requirements analysis, solution design, functional configuration, testing, implementation support, and user adoption activities within the warehouse management space. This position collaborates with business stakeholders, SAP team members, implementation partners, and support resources to define, enhance, integrate, and sustain SAP EWM solutions and related warehouse processes., * Build and maintain effective relationships with supply chain and warehouse stakeholders to identify, analyze, and document business processes and requirements for SAP S/4HANA and SAP EWM solutions.

• Serve as a functional owner for assigned SAP EWM processes, including configuration, testing, functional documentation, production support, and continuous improvement.
• Facilitate requirements-gathering sessions, process reviews, fit-gap analysis, and solution-design discussions with business users and technical teams.
• Partner with systems integrators and internal resources during solution design, build, testing, deployment, and stabilization activities.
• Configure SAP EWM functionality within assigned areas and prepare clear functional specifications for required developments, interfaces, forms, reports, and enhancements.
• Assess cross-functional impacts of proposed changes and communicate findings, risks, dependencies, and recommendations to business process owners, project managers, and SAP team members.
• Support and improve inbound, outbound, internal warehouse, handling-unit, inventory, replenishment, physical inventory, staging, packing, shipping, and resource-management processes.
• Develop and maintain process flows, business requirements, functional specifications, test scripts, training materials, user procedures, solution briefs, and other business-facing documentation.
• Plan and execute unit, integration, regression, and user-acceptance testing; document results, coordinate defect resolution, and support business signoff.
• Provide day-to-day application support by analyzing incidents, diagnosing root causes, resolving functional issues, coordinating technical fixes, and communicating status to stakeholders.
• Support SAP patches, upgrades, releases, and new functionality by performing impact analysis, testing, cutover preparation, deployment support, and post-production validation.
• Promote solution adoption through user support, training, knowledge transfer, and clear communication of process and system changes.
• Identify operational risks and improvement opportunities, recommend practical solutions, and support implementation of approved changes.
• Coordinate requests for modifications to existing systems and evaluate potential new solutions that support warehouse operations and enterprise objectives.
• Adhere to company policies and procedures and all applicable federal and state regulations and laws.
• Perform other duties as assigned.

• Bachelor’s Degree in Business, CS, IS, MIS or a related field of study., * Strong knowledge of warehouse and distribution processes, with emphasis on SAP EWM in a handling unit-managed environment.
• Working knowledge of SAP EWM configuration, master and transaction data, integration points, and leading practices.
• Understanding of inbound processing, outbound processing, internal warehouse movements, replenishment, physical inventory, packing, staging, shipping, warehouse monitoring, and exception handling.
• Understanding of the software development life cycle and tools used to manage requirements, testing, defects, and documentation., * Three or more years of experience supporting supply chain, warehouse, or distribution operations and systems.
• Three or more years of hands-on SAP EWM functional experience, including requirements analysis, configuration, testing, implementation, or production support.
• Experience documenting business and system requirements, developing test scripts, executing tests, and managing defects through resolution.
• Experience working collaboratively with business stakeholders, technical teams, and implementation partners.
• Experience in a distribution environment.

Preferred Experience:

• Experience with serialized inventory and regulated distribution processes.
• Experience supporting SAP EWM implementations, enhancements, upgrades, or stabilization efforts.
• Experience with Jira, Confluence, or comparable requirements, documentation, and test-management tools.
• Experience with multi-carrier shipping software solutions and how they can be integrated with SAP EWM.
• Ability to review technical designs and assist with debugging or root-cause analysis., * Strong analytical, problem-solving, and decision-making skills.
• Strong organizational skills, attention to detail, and ability to prioritize competing work.
• Effective written and verbal communication skills, including the ability to translate business needs into clear functional requirements.
• Ability to work independently with limited supervision and collaboratively as part of a cross-functional team.
• Ability to manage stakeholder relationships, facilitate discussions, influence decisions, build trust, and maintain commitments.
• Ability to communicate work progress, timelines, risks, issues, and dependencies clearly and proactively.
• Commitment to continuous learning, knowledge sharing, customer service, and practical business solutions.

Physical requirements

Vision, hearing, speech, movements requiring the use of wrists, hands and/or fingers. Must have the ability to view a computer screen for prolonged periods and the ability to sit for extended periods. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. Must have the ability to lift and maneuver items of at least 20 lbs. Must have the ability to travel occasionally. Working condition include normal office setting.

Mental Demands

Learning, thinking, concentration and the ability to work under pressure, particularly during busy times. Must be able to pay close attention to detail and be able to work as a member of a team to ensure excellent customer service. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations’ situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Must be proactive in finding solutions.

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