Senior Application & Infrastructure Engineer
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Role details
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Job description
Are you an experienced application and infrastructure engineer who enjoys solving complex technical problems and building reliable, secure enterprise platforms? Do you thrive at the intersection of applications, servers, cloud services, identity, integrations, databases, and automation? Join Information Strategy and Services (ISS) and help support the technology foundation that enables the University of Colorado Anschutz to advance education, research, healthcare, and service to our communities., The Senior Application & Infrastructure Engineer is a senior member of the IAM and Data Infrastructure (IDI) team responsible for designing, implementing, maintaining, and supporting highly available, secure, scalable, and resilient enterprise technology platforms. This role supports critical server, cloud, identity, integration, database, and application environments while helping improve reliability, security, performance, and operational efficiency., This is a hands-on opportunity for an experienced engineer who enjoys troubleshooting complex systems, automating operational work, partnering across technical teams, and continuously improving enterprise services. The position also participates in periodic after-hours outage and patching support.
- Deploy, administer, maintain, and support enterprise application platforms and services, including single sign-on and multifactor authentication services.
- Administer application environments across on-premises and cloud-hosted platforms, including middleware, web services, databases, integrations, containers, and identity-enabled applications.
- Perform application upgrades, patches, configuration changes, migrations, release support, and lifecycle management activities.
- Monitor application availability, performance, logging, integrations, and service health, and diagnose complex disruptions in coordination with technical teams and vendors.
- Implement security controls, system hardening, vulnerability remediation, and monitoring practices that support university standards and regulatory requirements.
- Develop and maintain automation for application administration, deployment support, configuration management, monitoring, and operational workflows.
- Support backup, recovery, continuity, failover readiness, and restoration validation for critical application platforms.
- Create technical documentation, standard operating procedures, architectural diagrams, and support resources while providing guidance and knowledge sharing across the team., You will work across a broad enterprise technology ecosystem rather than within a single platform. The role combines application engineering, infrastructure operations, security, automation, service reliability, and technical leadership, providing an opportunity to make a visible impact on the stable and secure technology services that support the CU Anschutz mission. If you’re excited to strengthen enterprise platforms, improve reliability through automation, and solve challenging technical problems with a collaborative team, we want to hear from you!
Requirements
- Strong analytical, troubleshooting, and problem-solving skills across complex, multi-tier enterprise systems.
- Experience administering Linux and/or Windows server environments, including configuration, patching, troubleshooting, performance tuning, automation, and shell scripting.
- Experience supporting cloud-based applications, virtualization technologies, container workloads, and enterprise infrastructure platforms.
- Knowledge of information security principles, standards, frameworks, and best practices.
- The ability to communicate complex technical information to technical and non-technical audiences and collaborate effectively across teams.
- Curiosity, initiative, sound judgment, and a commitment to continuous learning and service excellence., * Bachelor’s degree in Information Systems, Computer Science, Information Technology, Engineering, Cybersecurity, or a closely related field.
- Substitution: 4 years of professional or high-level technical work experience may be substituted for the bachelor’s degree. An associate’s degree with two years of relevant work experience may be substituted for the bachelor’s degree
Experience:
- 2 years of progressively responsible experience supporting applications in the enterprise environment, systems administration, cloud services, platform operations, or site reliability engineering functions.
- 2 years administering enterprise Linux and/or Windows server environments., * 5 or more years of experience as a Systems Administrator, Infrastructure Engineer, Operations Engineer, or Site Reliability Engineer.
- Experience supporting public cloud platforms including Microsoft Azure or Oracle Cloud Infrastructure (OCI).
- Experience with infrastructure automation, configuration management, and Infrastructure as Code technologies.
- Experience with enterprise monitoring, alerting, logging, and observability platforms.
- Experience supporting common web technologies including Apache, NGINX, Node.js, PHP, Web Application Firewalls, and Load Balancers.
- Experience administering enterprise database platforms including Oracle, Microsoft SQL Server, MySQL/MariaDB, and PostgreSQL.
- Experience with CI/CD platforms and tools such as GitHub, Jenkins, or Azure DevOps.
- Experience supporting Integration Platform as a Service (iPaaS) technologies such as Boomi or MuleSoft.
- Familiarity with Identity and Access Management technologies including Active Directory, SAML, OAuth/OIDC, SCIM, Oracle Identity Governance, Oracle Unified Directory, Oracle Identity Domains, and Grouper.
- Experience working within higher education, healthcare, research, or other complex enterprise environments.
Conditions of Employment:
- Applicants must be legally authorized to work in the United States without requiring sponsorship. We are unable to provide work visa sponsorship or employment authorization for this position now or in the future.
Knowledge, Skills and Abilities:
- Demonstrated curiosity, initiative, and commitment to continuous learning and professional growth.
- Strong analytical, troubleshooting, and problem-solving skills.
- Ability to prioritize competing demands and manage multiple tasks in a fast-paced environment.
- Ability to work independently while effectively collaborating within cross-functional teams.
- Excellent verbal, written, and interpersonal communication skills.
- Strong organizational, planning, and time management skills.
- Ability to communicate complex technical concepts to both technical and non-technical audiences.
- Knowledge of information security principles, standards, frameworks, and best practices.
- Experience administering Linux and Windows server environments.
- Experience with administering container workloads with technologies such as Docker, Podman or Kubernetes.
- Experience supporting virtualization technologies and enterprise infrastructure platforms.
- Experience supporting cloud-based applications and services.
- Ability to troubleshoot complex multi-tier systems spanning applications, containers, operating systems, databases, directories, networking, identity platforms, and cloud infrastructure.
- Proficiency in Linux administration including system configuration, patching, troubleshooting, performance tuning, automation, and shell scripting.
- Strong customer service orientation and commitment to service excellence.
Benefits & conditions
The University of Colorado offers a comprehensive benefits package that includes health insurance, life insurance, retirement plans, tuition benefits, ECO pass, paid time off - vacation, sick, and holidays and more. To see what benefits are available, please visit:
Why work for the University?
We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:
* Medical: Multiple plan options
- Dental: Multiple plan options
- Additional Insurance: Disability, Life, Vision
- Retirement 401(a) Plan: Employer contributes 10% of your gross pay
- Paid Time Off: Accruals over the year
- Vacation Days: 22/year (maximum accrual 352 hours)
- Sick Days: 15/year (unlimited maximum accrual)
- Holiday Days: 15/year
- Tuition Benefit: Employees have access to this benefit on all CU campuses
- ECO Pass: Reduced rate RTD Bus and light rail service
There are many additional perks & programs with the CU Advantage., The starting salary range (or hiring range) for this position has been established as $78,051 - $93,143
The above salary range (or hiring range) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.
Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.
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About the company
Hybrid - This position is eligible for a hybrid work environment. AMC ISS strives for a high-flex work environment, meaning although this role may predominately be executed effectively with a remote schedule, there may be instances where in-person meetings and/or activities are needed. There is no minimum or prescribed in-person requirement. The work schedule will be based around core working hours in Colorado Mountain Time.
Why Join Us:
Information Strategy and Services (ISS) partners across the campus to deliver information technology services that empower teaching, learning, research, and patient care. ISS is organized into three core functions: Technology & Infrastructure, Security & Compliance, and Business Strategy. Together, we connect service and technology.
Our work is guided by six shared principles that connect our teams and shape how we serve our customers:
- Curiosity- Explore beyond one’s own experience and environment.
- Compassion- Demonstrates empathy, understanding, and respect for all people.
- Collaboration- Partner well beyond our space and build partnerships to achieve organizational results.
- Commitment- Dedication and engagement one has to their job, team, organization and university.
- Competence- Know our craft and be committed to continuous improvement and learning.
- Confidence- Be empowered and assured to represent our customers and their needs.
Active investment in our culture and our people is foundational in developing and delivering service excellence. To cultivate a people centric workplace, we do the following:
- Growth & Development: Our Workforce Development Program builds critical skills and supports career advancement.
- Empowered Managers: Leaders are trained in coaching and team effectiveness to drive success.
- Open Communication: Stay connected through monthly town halls and annual summits.
- Wellness Focus: We prioritize employee well-being with supportive wellness initiatives.
- Coaching Culture: Continuous learning and feedback are part of how we grow together.
- Flexible Work: We offer flexible arrangements whenever possible to support work-life balance.
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