Franchise Business Consultant

This position will display outstanding leadership skills, provide coaching and direction, and drive sales and operational compliance while building a strong relationship with assigned franchisees to improve their restaurant operations, local store marketing execution, and long-term profitability, Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. To request accommodation, please contact Human Resources.

1. Execute the company’s strategic plan and enforce marketing and operational performance standards.
2. Be knowledgeable on the franchise disclosure document (FDD) to uphold and enforce all requirements.
3. Conduct operational and marketing evaluations, to include assisting franchisees in identifying business opportunities and finding solutions to sales and operational shortcomings.
4. Ability to adapt to a dynamic work environment and manage time effectively to balance work demands with personal well-being.
5. Craft location-specific business plans for all assigned locations and update annually.
6. Regularly contact all assigned franchisees to review sales, marketing, service standards, product quality, training and safety, and new location opportunities.
7. Sell assigned franchisees on the importance of participating in both national quarterly promotions and other promotions as available.
8. Ensure that all franchisees have a working knowledge of, and are utilizing, the marketing tools available to them.
9. Present effectively to internal teams and franchisees, fostering buy-in for initiatives, strategies, and sales plans.
10. Sell assigned franchisees on using current technology in their business and demonstrate a working knowledge of each, with the ability to troubleshoot basic operational questions. This includes:
11. SpeedLine point-of-sale system
12. Paytronix online ordering system
13. Loyalty program
14. The Informant online training portal
15. Action Card customer service/site inspection app
16. Other systems as introduced
17. Effectively communicate changes in the company’s procedures.
18. Prevent store closings.
19. Documentation of contacts in D365, required visit reporting and monthly status reports.

• Bachelor’s Degree preferred
• 3-5 years of FBC experience in a QSR environment

• Proficient with Microsoft Office (Word, Excel, Outlook and PowerPoint)

• Valid Driver’s license and acceptable driving record
• Ability to communicate effectively
• Detail oriented and professional

Excellent planning and organizational skills

THE PERKS FOR YOU:

• Medical, Dental, and Vision Insurance
• Voluntary benefits such as Short-term Disability, Long-term Disability, Accident Insurance, and Critical Illness Insurance
• 401K with employer matching
• Vacation Pay
• EAP Program
• Tuition Assistance
• Employee Discount
• Fun atmosphere and culture ???? Become a part of the family! ????