Desktop Systems Specialist

• Provides day-to-day technical support to employees for network infrastructure and internal systems software and hardware.
• Installs, configures and troubleshoots desktop systems, workstations, servers and network issues in a diverse environment.
• Maintains passwords, data integrity and file system security for the desktop environment.
• Communicates highly technical information to both technical and nontechnical personnel.
• Recommends hardware and software solutions, including new acquisitions and upgrades.
• May participate in development of information technology and infrastructure projects.
• May conduct training programs designed to educate an organization’s computer users about basic and specialized applications.

• Customer Service & Communication
• Operational discipline (ServiceNow, asset management, and compliance)
• Strong Technical Troubleshooting & Endpoint Support

Pay Transparency: “The expected pay range for this position is $28.00-$30.00 per hour. Final compensation will be determined based on experience, skills, and qualifications. Non-exempt employees are eligible for overtime. Full-time employees are eligible to select from different benefits packages. Packages may include medical, 401(k) without employer match. Paid Sick leave is provided based on state or local laws.”